Based on 817 reviews
70%
(568)
24%
(197)
5%
(44)
1%
(8)
0%
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Had a lot of issues initially since delivery. The overall freight wasn't damaged but the box with hardware was torn and the bolt bag wasn't even sealed. I was missing all of my bolts except for floor anchors, and the spacers for the locking ladders. Customer service is available so it's not like trying to get ahold of China. However, the lift sat for 2 weeks until the bolts arrived and they didn't even send my requested spacers. I ended up having to machine my own spacers, because my lift assembly was so delayed that I needed to get it going! Refer to Youtube videos (currently there are only some for the 11k model which are pretty good) for assembly because the instructions are flat out worthless. Despite all that, the lift is well made..hardware is cheap junk.. It has a 220v pump and lifts full size half ton trucks with ease. I'm sure it would lift a 1 ton without issues. Rolling jack works well and adjusts to different runway widths. I have it set wide enough for a small 2 door Honda up to a full size half ton truck. Pitstop will text you back, but they just hand you off to KATOOL.. It does take some time to get answers, but it's manageable. They are supposed to send me more items like replacement nylon guide that was damaged in freight..but it takes weeks to get that from China.
The price was the best I could find, the pickup in Pooler Georgia was quick and easy, the unpacking and installation took up 4 hours and everything went great! We didn't even look at the instructions and the lift works great!
Just as good as the jacks twice the money. Came prefilled with hydraulic fluid, all I had to do was tighten the airline fitting, and open the vent valve and it worked just as expected. Would purchase again if the need arises.
This lift is first class for affordability and construction, I took a close look at all the welds before assembly, and could not find fault anywhere. I is very heavy so have a friend available for the assembly. Once it’s assembled (square and plumb), and wired it works fantastic, with no issues lifting my 10000lb truck. Also very stable when loaded, and mine is not anchored,yet. The only thing lacking is the instructions, but there are many YouTube videos and not hard if you’re mechanically inclined. Would purchase again.
Great car lift , great price, very satisfied with quality And customer service was excellent, would recommend any one looking for a car lift to buy ,, look no further then pit stop pro for there needs
As others have stated, instructions are poor but the lift is well built. Also, all of the pulleys and axles have zero grease on them and no zerk fitting. So, take them apart and grease them by hand. Take your time to adjust the cables and locking mechanism and it's great.. For the price, this lift is hard to beat.
The KATOOL 11k 4 post lift is heavy duty, easy to assemble, I am 62 and assembled it by myself using an engine hoist and car Dollie’s. Works Great!
I just picked up my lift. I chose to drive 3 hours to pick it up instead of paying the shipping charges. The communication with the company has been top notch! Great response time and answers all my questions. Pick up was flawless. I am currently unpacking the lift and there has been no damage or missing parts. I would highly recommend purchasing a lift from this company.
Great product and would highly recommend but if you’re not mechanically inclined please have it professionally installed to make it much easier
Great buying experience, Hunter handed my order, everything went smoothly including hassle free pick up in Columbus, OH. Would recommend this lift, assembly was not difficult and only short a couple bolts no big deal.
Love the lift and the 7000 pound rolling jack. Makes life much easier.
Work great, they make moving the lift a breeze
Very sturdy well built lift. Would definitely recommend.
Used it for first time today works great the instructions were alittle vauge love how it operates
Drove to the warehouse in Pooler, Ga. from Tampa FL. to pick up the lift. A little difficult getting off of the trailer (2200lbs) but managed. Took a few days to assemble but my wife and I got it done. Not bad for a 76 & 68 year old couple. I have to say that the assembly instructions were just about useless. Thank God for YouTube. Love this lift. Heavy duty construction. Also bought the castors and rolling jack. Excellent piece of equipment to work on and store my 74 Vette.
Just picked up my lift last week. In Denver couldn't be more satisfied. I almost have it set up and it looks like it's gonna be a good strong lift. Very good price for this lift.
I used it to replace a frame on a Jeep Wrangler, it was very useful and am happy with it. Would Recommend!
The Katool 4H950 has been a great addition to my garage. It feels solid, lifts my truck smoothly, and gives me the extra space I needed while still fitting well under my ceiling. The Pitstop Pro team was great to work with too, answering my questions and making the whole process easy from start to finish.
The purchase of the Katool 4H950 from the Pitstop Pro website was straightforward and fairly easy. The warehouse paperwork came a few days later. Pickup up was smooth. FYI, you’ll need at least a 16’ trailer. 5-stars
Despite the poorly written assembly manual, after two days of on and off work and watching an untold number of videos, the lift was assembled. 2-stars
In addition, the included hydraulic hose fitting was the wrong size. After numerous ticket submissions and conversations with Katool customer support, the correct part arrived–three weeks later. The lift now works properly. 3-stars
Be aware that the 4H950 has two width positions for the runway. The jacktray and the drip trays do not fit the wider position. This was not clearly noted on the website at the time of my purchase. 2-stars
Would I purchase a Katool lift again? It appears to be a decent quality consumer-level lift. With my warranty expectations set lower, yes I would consider Katool from Pitstop Pro again. 3-stars
Well made and very heavy duty. Crew at pickup facility was top notch. Watched You Tube videos to help with assembly. Looking forward to using it.
This is my first 4-post lift, and overall, I am very pleased with the purchase. The unit is solidly built, and the welds appear high-quality and clean. Just a heads-up for DIYers: this thing is incredibly heavy. You will definitely need a few friends to help with the assembly.
Crucial Tip: Do not rely on the printed instructions included in the box. They are vague and will leave you with more questions than answers. Download the digital version from the website instead; it is much more comprehensive.
Power Note: I purchased the 110v motor, which is rated at 28 amps but can spike up to 40 amps on startup. If I were to do it again, I would spend the extra money for the 220v version to avoid the high amperage draw. Aside from the power spike, it works great!
Just received my KY4H110 the other day and spent the day setting it up. It all went well and it is a very nice lift. It lifts my Ram truck easily.
The KT-4H110 lift packaging was impressive. Having curved steel feet as part of the shipping structure made it easy to load onto my trailer. The unit was unloaded using a tractor with forks and the rails were installed end-wise into my shop using a track hoe. Primary assembly was completed on day one, cables on day two, and final adjustments and testing on day three. This is one heavy-duty lift! The printed instructions, however, really need to be re-written, with better descriptions and pictures. Also, I suggest that either you provide a tips and tricks explanations where needed or explicit details about certain assembly steps (ie. insertion of safety ladder into latching mechanism, installation of cables by removing pulley axles, adjustment of cable tensions with respect to latching arm positions, etc.). After laying out three bags of hardware, I was able to figure out where most items were to be used, even though there were a few pieces left over. To be fair, I would rate the product itself as a 5, but due to poor assembly documentation I gave this a 4. Overall, to anyone who reads this review, I would absolutely recommend this lift for at least three reasons. 1) packaging, 2) precision engineering, 3) quality of materials and finish.
Great lift, sturdy and heavy duty. Pitstop pro were more than helpful when I needed support during installation. You’re basically getting a good product for a great price and amazing customer service. Highly recommended for your purchase, couldn’t ask for more. Thank you
