Daytona LFPP-WHL Wheel Kit for Parking Lifts

Shipping & Returns

• Shipping Policy:
  • Most in-stock Daytona Automotive Equipment products can ship within 72 hours after the order is processed and payment has been received.
  • Shipping and delivery times are estimates and may vary depending on product availability, destination, freight carrier, and other factors outside of our control.
  • Tracking information and an estimated delivery date will be provided once available.
  • Customers are responsible for providing an accurate and complete shipping address at checkout.
  • Any additional freight, storage, redelivery, or related charges resulting from incorrect shipping information, missed deliveries, or circumstances outside of our control may be the responsibility of the customer.
• Freight Delivery & Unloading:
  • Many Daytona products, including vehicle lifts and other heavy equipment, are shipped by LTL freight.
  • The customer is responsible for unloading the shipment from the delivery truck.
  • Vehicle lifts and other heavy equipment generally require a forklift or other equipment capable of safely unloading the complete shipment.
  • Vehicle lifts cannot be unloaded using a standard lift-gate delivery.
  • If unloading equipment is not available, terminal delivery may be recommended. Freight terminals generally have forklifts available to unload the shipment and load it onto the customer’s suitable truck or trailer.
  • Some freight carriers may have restrictions on residential deliveries and may require pickup from a nearby freight terminal.
• Inspecting Your Shipment:
  • All shipments should be inspected immediately upon delivery.
  • Any visible shipping damage should be clearly noted on the Bill of Lading before accepting the shipment.
  • We strongly recommend taking photos of any visible damage at the time of delivery.
  • Concealed shipping damage should be reported within 3 days of delivery.
  • Any shortages or missing parts should also be reported within 3 days of delivery.
  • For assistance with a damaged or incomplete shipment, contact Pitstop Pro at (470) 208-2754 or support@pitstop-pro.com.
• Equipment Returns:
  • Returns must be authorized before being shipped back. Please contact Pitstop Pro before returning any product.
  • Unused, unmodified, uninstalled, regularly stocked equipment in its original packaging may be returned within 10 days of purchase.
  • Eligible equipment returns are subject to a 30% restocking fee.
  • Original freight and shipping charges are nonrefundable.
  • The customer is responsible for return freight and freight-related charges unless the return is associated with an approved warranty claim.
• Parts Returns:
  • Unused, unmodified, uninstalled, regularly stocked parts in their original packaging may be returned within 30 days of purchase.
  • Original shipping, freight, duties, taxes, and other shipping-related charges are nonrefundable.
• Special Order Items:
  • All Special Order items are final sale and are not eligible for return.
  • A Special Order item is generally considered an item that is not part of Daytona Automotive Equipment’s regularly stocked product line.
• Return Requirements:
  • All returns require prior authorization.
  • Returned products must be properly packaged to prevent damage during return transportation.
  • Unauthorized returns or products damaged during return shipping may not qualify for a refund or credit.

Need help with shipping or a return? Contact Pitstop Pro at (470) 208-2754 or support@pitstop-pro.com.

Shipping, delivery, and return policies are subject to change without prior notice.

Warranty

• 5-2-1 Limited Warranty:
  • Daytona Automotive Equipment products are covered by a 5-2-1 Limited Warranty beginning from the date of the original purchase invoice.
  • 5 Years: Structural components.
  • 2 Years: Power units, motors, cylinders, and seal kits.
  • 1 Year: Other eligible defective parts, subject to exclusions.
  • Warranty coverage applies to the original owner only and is not transferable.
• Warranty Coverage:
  • The warranty covers eligible parts that are determined by Daytona Automotive Equipment to be defective in materials and/or workmanship.
  • Approved defective parts will be replaced in accordance with Daytona Automotive Equipment's warranty policy.
  • Daytona will cover freight and freight-related charges for approved replacement warranty parts shipped within Canada and the Continental United States while the part remains covered under the applicable warranty period.
• How to Submit a Warranty Claim:
  • If a warranty issue occurs, contact Pitstop Pro at (470) 208-2754 or support@pitstop-pro.com.
  • A copy of the original purchase invoice may be required before a warranty claim can be processed.
  • The product's serial number may also be required.
  • Photos and/or videos of the issue may be requested to assist with the warranty evaluation.
  • Warranty claims are subject to inspection and approval by Daytona Automotive Equipment.
• What the Warranty Does Not Cover:
  • Improper installation, storage, operation, or use.
  • Abuse, neglect, overloading, or use outside of the product's intended application.
  • Continued use of equipment while a warranty issue is being investigated.
  • Failure to maintain the equipment according to the instructions and maintenance requirements in the product manual.
  • Normal maintenance, including cable adjustments, lubrication, inspections, and routine service.
  • On-site labor charges, service call fees, or safety inspection costs.
  • Wear or abused parts, including but not limited to cables, hoses, slider blocks, chains, gears, wedges, and rubber pads.
  • Electronic components including, but not limited to, circuit boards, switches, and display panels.
  • Damage caused by flood, fire, corrosion, or other acts of nature.
  • Equipment that has been altered, modified, improperly repaired, or changed from its original design.
  • Cosmetic defects that do not affect product functionality, including minor scratches, paint variations, or blemishes.
• Indoor Use Requirement:
  • Daytona Automotive Equipment is intended to be installed and used indoors.
  • Equipment installed or used outdoors may not qualify for warranty coverage.
• Installation & Maintenance Requirements:
  • Equipment must be installed, operated, and maintained according to the manufacturer's instructions.
  • Failure to follow installation or operating instructions may void the warranty on the entire product.
  • Poor maintenance, including failure to complete required inspections or service, may also void warranty coverage.
• Warranty Replacement Parts:
  • Replacement warranty parts are provided after Daytona Automotive Equipment determines that the original part is defective and covered under warranty.
  • If a customer requests a replacement part before the warranty investigation is completed, payment for the replacement product and shipping may be required in advance.
  • If the original item is later confirmed to be defective and covered by warranty, an applicable credit or refund may be issued.
  • The customer is responsible for loading and unloading warranty replacement equipment.
• Equipment Replacement:
  • If a covered defect cannot be resolved after available repair options have been exhausted, Daytona Automotive Equipment may replace the equipment with a new unit of equal value.
  • If the customer chooses an upgraded model, the customer may be responsible for paying the price difference.
• Important Notes:
  • The validity of all warranty claims is determined by Daytona Automotive Equipment.
  • Equipment should be inspected upon delivery and before each use for damage, loose hardware, damaged components, or other conditions that could affect safe operation.

Need help with a Daytona warranty claim? Contact Pitstop Pro at (470) 208-2754 or support@pitstop-pro.com.