Race Ramps Trailer Side Kick Ramp, 13 Degree Approach | RR-TR-SK-1

Shipping & Returns

• Shipping Policy
  
  • Orders are typically processed and shipped within 48 hours after payment is received. Orders placed before 10:00 AM CST may ship the same day.
  • Estimated delivery time is 1–5 business days for most locations, depending on product availability and destination.
  • Processing and delivery times for ground and expedited shipments are estimates and are not guaranteed.
  • Shipping costs are calculated during checkout based on the delivery address and selected shipping method.
  • Products requiring freight delivery may be subject to separately calculated shipping charges.
• Domestic Shipping
  • Race Ramps products are shipped throughout the United States using FedEx and LTL freight carriers.
  • Unless another shipping option is selected during checkout, orders are shipped through FedEx Ground or FedEx Home Delivery.
  • Estimated ground delivery time is 1–5 business days for most locations.
• International Shipping
  • Some Race Ramps products may not be eligible for international shipping.
  • International customers should contact Pit Stop Pro at (470) 208-2754 or support@pitstop-pro.com before placing an order.
  • International orders may require manual verification, and final shipping charges may differ from the initial order confirmation due to international shipping rates, tariffs, duties, and taxes.
• Returns Policy (30 Days)
  • Undamaged products may be returned within 30 days for a product-only refund or exchange.
  • Refunds are issued using the original payment method.
  • Original shipping and handling charges are nonrefundable.
  • Exchanges for products of the same dollar value will not incur additional shipping or handling charges.
  • All LTP and custom-item sales are final and are not eligible for return.
• How to Initiate a Return
  • Before returning a product, contact Pit Stop Pro at (470) 208-2754 or support@pitstop-pro.com to request a Return Goods Authorization (RGA) number.
  • Returns must be shipped using a prepaid, insured, and trackable shipping method.
  • Products returned without an approved RGA number will not be processed.
  • Approved returns should be sent to:
    
    Race Ramps LLC
    ATTN: Returns
    N102W19400 Willow Creek Way
    Germantown, WI 53022

Shipping, return, and delivery policies are subject to change without prior notice.

Warranty

• Warranty Period:
  • Race Ramps purchased from an authorized dealer or directly from Race Ramps LLC are covered by a one-year limited warranty.
  • The warranty begins on the original purchase date and applies only to the original owner.
  • Warranty coverage is not transferable.
• Warranty Coverage:
  • Coverage is limited to the repair or replacement of manufacturer defects.
  • Race Ramps LLC will determine whether an eligible product should be repaired or replaced.
  • Products sold by Race Ramps but manufactured by another company are covered by that manufacturer’s warranty and policies.
• What the Warranty Does Not Cover:
  • Damage caused by improper, unintended, or unsafe use.
  • Damage to a vehicle, personal injury, labor charges, or other related damages or expenses.
  • Consequential, incidental, or indirect damages or costs.
  • Normal surface impressions, wear, staining, or cosmetic changes resulting from regular use.
  • Damage caused by exceeding the product’s stated weight capacity, temperature limits, or intended application.
• Proper Use Requirements:
  • Race Ramps are designed for vehicles with high-performance, high-speed-rated tires.
  • Do not use Race Ramps with heavy-lug mud tires or excessively narrow tires unless the product is specifically designed for that application.
  • Standard Race Ramps are designed to support up to 1,500 pounds per tire, per ramp, unless a different capacity is listed for the specific model.
  • Ramps must be used on a flat, solid, and level surface.
  • Do not use Race Ramps to bridge gaps or combine them with wood, metal, or other unsupported materials.
  • The surface temperature of the ramps must remain below 150°F (65.56°C).
• Normal Surface Impressions:
  • Vehicle tire weight may leave a slight impression of up to approximately 1/8 inch in the ramp’s surface.
  • This is considered normal and does not necessarily indicate a product defect.
• Ground Surface and Safety:
  • Sweep cement, asphalt, or other surfaces before placing the ramps.
  • Rocks, gravel, and debris underneath the ramps may cause sliding, denting, or surface damage.
• Temperature and Storage:
  • Race Ramps may be used indoors or outdoors as long as their surface temperature remains below 150°F (65.56°C).
  • Avoid leaving the ramps in prolonged direct sunlight.
  • In warmer climates, do not store the ramps outdoors or inside a vehicle trunk where temperatures may become excessive.
• Cleaning and Automotive Fluids:
  • Clean Race Ramps using a scrub brush with soap and water.
  • For cleaning while traveling, WD-40 may be applied and wiped away with a clean cloth.
  • Race Ramps resist most automotive fluids, but some fluids may stain or penetrate the surface if they are not removed promptly.
• Warranty Assistance:
  • Contact Pit Stop Pro before returning or disposing of a product believed to have a warranty defect.
  • Photos, proof of purchase, product information, and a description of the issue may be required to evaluate a warranty claim.
• Important Notes:
  • Product specifications may change without prior notice due to ongoing research and product development.
  • Always follow the instructions and weight limitations provided for your specific Race Ramps model.

Need help with a Race Ramps warranty claim? Contact Pit Stop Pro at (470) 208-2754 or support@pitstop-pro.com.