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TOPDON UltraDiag 8" Scan Tool & Key Programming w/Bi-Directional Controls

by TOPDON
SKU ULTRADIAG
$699.00

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Built to Just Work: TOPDON 8 inch Scan Tool and Key Programming w Bi Directional Controls, ULTRADIAG

 

Buying a scan tool is frustrating when you cannot tell if it will actually work on the cars you see every day. A lot of tablets look pro until you hit a deeper module scan, a stubborn ABS light, or a no start that needs more than basic code reading. Then you are stuck bouncing through menus, guessing at parts, or sending the job out and losing time and money. If you also do keys, most tools force you into a second device or pricey add ons that do not play nice together. That is exactly why the UltraDiag is built to be a true all around automotive diagnostic scan tool you can trust in the bay.

The UltraDiag is a diagnostic scan tablet that covers the full picture, not just the check engine light. It delivers full system diagnostics across 100 plus vehicle brands and scans modules like engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. You can read and clear DTCs, pull freeze frame data, and watch live data streams to confirm what is actually happening in real time. When you need to stop guessing, bidirectional control lets you command components to test the system on purpose. It is an OE level scan tool style workflow in a practical tablet that keeps you moving on real jobs.

Where the UltraDiag really opens doors is key and immobilizer capability for shops that want new revenue without adding another tablet. With the key programming add on, it supports common locksmith style functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. It also supports FCA Secure Gateway access through AutoAuth, so you can work confidently on Chrysler, Dodge, Jeep, and Fiat with compliant access (AutoAuth subscription required). On the hardware side, the 8 inch screen, Android 11, 10,000mAh battery, and Bluetooth VCI keep it comfortable to use all day. If you want a professional scan tool that handles core diagnostics plus key work, TOPDON UltraDiag is a strong fit for shop owners, techs, and locksmiths.

Want to compare? Check out of full Diagnostic Tools collection.

TOPDON UltraDiag diagnostic tablet with UltraDiag VCI module for full system scanning and IMMO functions

Benefits of the TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls

Faster accurate diagnostics | Less time guessing

OE level scan tool workflow | Confirm faults confidently

More services in one tablet | Reduce tool clutter

Key programming revenue potential | Add higher value jobs

Wireless mobility in the bay | Work without cable hassle

Documentation ready results | Cleaner customer communication

Key Features of the TOPDON ULTRADIAG Vehicle Diagnostic Tool You'll Love:

  • Full System Diagnostics for 100 plus Brands: This full system diagnostic scanner does more than read generic powertrain codes. It scans major modules across the vehicle, including engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. That means you can catch the real cause faster, especially when faults stack up across systems and the check engine light is not the whole story.
  • Pro Level OBD2 Code Reader and Live Data: The UltraDiag works as a serious automotive code reader for emissions related work and everyday troubleshooting. You can read and clear codes, view freeze frame data, and track live data streams to see what sensors and systems are doing in real time. This helps you confirm the fix instead of guessing, which saves comebacks and keeps customers confident in the repair.
  • Bidirectional Controls for Active Testing: Bidirectional control is what separates a basic car diagnostic tool from a mechanic scan tool you can build a workflow around. Instead of only looking at data, you can command certain components to run so you can verify whether the part and circuit respond correctly. That makes it easier to pinpoint faults and avoid swapping good parts, especially on intermittent issues.
  • Key Programming and Immobilizer Functions: With the key programming add on, this diagnostic scan tablet can support key matching work on over 40 vehicle brands. It includes functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. For shops and locksmiths, that means new revenue streams without carrying multiple devices for diagnostics and keys.
  • FCA Secure Gateway Support Built In: Modern vehicles can block access to certain functions without proper authentication, and FCA vehicles are a common pain point. UltraDiag supports FCA Secure Gateway access through AutoAuth without requiring extra hardware or adapters. As long as you have an active AutoAuth account, you can perform compliant diagnostics and service functions with less friction and fewer dead ends.
UltraDiag scan tool graphic showing full system coverage including gateway ESP steering radio and safety modules

TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls Specifications

Manufacturer TOPDON
Product Title TOPDON 8" Scan Tool & Key Programming w/Bi-Directional Controls | ULTRADIAG
Display 8 inch
RAM 2GB
Storage (ROM) 32GB
Battery 10,000mAh
Operating System Android 11
Vehicle Coverage 100+ brands
Diagnostics Full system diagnostic scanner
OBD2 Functions Read DTCs, Clear DTCs, Live Data, Freeze Frame, Read ECU Info
Bidirectional Control Yes
Service Functions 30 (Oil, BMS, TPMS, A/F, EGR, Tire, EPB, DPF, Window Calibration, NOx, Transport Mode, VGT Learning, Throttle Adaptation, Airbag, Sunroof, Start Stop, Aftertreatment, Gearbox Matching, SAS, Seat Calibration, AdBlue, AFS, Language, Cylinder Balance, ABS Bleeding, Injector Coding, Suspension Matching, Gear Learning, Water Pump, ODO)
AutoVIN Yes
AutoScan Yes
VCI Connection Bluetooth wireless
Ports and Expansion USB Type A, HDMI, TF card slot up to 128GB
Software Updates 2 years free, then $349 per year after the free update period
Software Languages Chinese, English, Traditional Chinese, French, Spanish, German, Italian, Russian, Portuguese, Japanese, Korean, Turkish (MAHINDRA, MARUT, and TATA currently available only in English)
Anti theft software language support English, Spanish, Italian, Portuguese
Warranty 1 year
FCA Secure Gateway Support Built in via AutoAuth (subscription required per FCA policy)
What's in the box UltraDiag Tablet, UltraDiag VCI, Power Adapter, OBD II Extension Cable, USB Cable (Type A to Type C), Quick User Guide, User Manual, Carrying Case, Package Box
Manual

Click to view the TOPDON ULTRADIAG Manual

Overview

Built to Just Work: TOPDON 8 inch Scan Tool and Key Programming w Bi Directional Controls, ULTRADIAG

 

Buying a scan tool is frustrating when you cannot tell if it will actually work on the cars you see every day. A lot of tablets look pro until you hit a deeper module scan, a stubborn ABS light, or a no start that needs more than basic code reading. Then you are stuck bouncing through menus, guessing at parts, or sending the job out and losing time and money. If you also do keys, most tools force you into a second device or pricey add ons that do not play nice together. That is exactly why the UltraDiag is built to be a true all around automotive diagnostic scan tool you can trust in the bay.

The UltraDiag is a diagnostic scan tablet that covers the full picture, not just the check engine light. It delivers full system diagnostics across 100 plus vehicle brands and scans modules like engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. You can read and clear DTCs, pull freeze frame data, and watch live data streams to confirm what is actually happening in real time. When you need to stop guessing, bidirectional control lets you command components to test the system on purpose. It is an OE level scan tool style workflow in a practical tablet that keeps you moving on real jobs.

Where the UltraDiag really opens doors is key and immobilizer capability for shops that want new revenue without adding another tablet. With the key programming add on, it supports common locksmith style functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. It also supports FCA Secure Gateway access through AutoAuth, so you can work confidently on Chrysler, Dodge, Jeep, and Fiat with compliant access (AutoAuth subscription required). On the hardware side, the 8 inch screen, Android 11, 10,000mAh battery, and Bluetooth VCI keep it comfortable to use all day. If you want a professional scan tool that handles core diagnostics plus key work, TOPDON UltraDiag is a strong fit for shop owners, techs, and locksmiths.

Want to compare? Check out of full Diagnostic Tools collection.

TOPDON UltraDiag diagnostic tablet with UltraDiag VCI module for full system scanning and IMMO functions

Benefits of the TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls

Faster accurate diagnostics | Less time guessing

OE level scan tool workflow | Confirm faults confidently

More services in one tablet | Reduce tool clutter

Key programming revenue potential | Add higher value jobs

Wireless mobility in the bay | Work without cable hassle

Documentation ready results | Cleaner customer communication

Key Features of the TOPDON ULTRADIAG Vehicle Diagnostic Tool You'll Love:

  • Full System Diagnostics for 100 plus Brands: This full system diagnostic scanner does more than read generic powertrain codes. It scans major modules across the vehicle, including engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. That means you can catch the real cause faster, especially when faults stack up across systems and the check engine light is not the whole story.
  • Pro Level OBD2 Code Reader and Live Data: The UltraDiag works as a serious automotive code reader for emissions related work and everyday troubleshooting. You can read and clear codes, view freeze frame data, and track live data streams to see what sensors and systems are doing in real time. This helps you confirm the fix instead of guessing, which saves comebacks and keeps customers confident in the repair.
  • Bidirectional Controls for Active Testing: Bidirectional control is what separates a basic car diagnostic tool from a mechanic scan tool you can build a workflow around. Instead of only looking at data, you can command certain components to run so you can verify whether the part and circuit respond correctly. That makes it easier to pinpoint faults and avoid swapping good parts, especially on intermittent issues.
  • Key Programming and Immobilizer Functions: With the key programming add on, this diagnostic scan tablet can support key matching work on over 40 vehicle brands. It includes functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. For shops and locksmiths, that means new revenue streams without carrying multiple devices for diagnostics and keys.
  • FCA Secure Gateway Support Built In: Modern vehicles can block access to certain functions without proper authentication, and FCA vehicles are a common pain point. UltraDiag supports FCA Secure Gateway access through AutoAuth without requiring extra hardware or adapters. As long as you have an active AutoAuth account, you can perform compliant diagnostics and service functions with less friction and fewer dead ends.
UltraDiag scan tool graphic showing full system coverage including gateway ESP steering radio and safety modules

TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls Specifications

Manufacturer TOPDON
Product Title TOPDON 8" Scan Tool & Key Programming w/Bi-Directional Controls | ULTRADIAG
Display 8 inch
RAM 2GB
Storage (ROM) 32GB
Battery 10,000mAh
Operating System Android 11
Vehicle Coverage 100+ brands
Diagnostics Full system diagnostic scanner
OBD2 Functions Read DTCs, Clear DTCs, Live Data, Freeze Frame, Read ECU Info
Bidirectional Control Yes
Service Functions 30 (Oil, BMS, TPMS, A/F, EGR, Tire, EPB, DPF, Window Calibration, NOx, Transport Mode, VGT Learning, Throttle Adaptation, Airbag, Sunroof, Start Stop, Aftertreatment, Gearbox Matching, SAS, Seat Calibration, AdBlue, AFS, Language, Cylinder Balance, ABS Bleeding, Injector Coding, Suspension Matching, Gear Learning, Water Pump, ODO)
AutoVIN Yes
AutoScan Yes
VCI Connection Bluetooth wireless
Ports and Expansion USB Type A, HDMI, TF card slot up to 128GB
Software Updates 2 years free, then $349 per year after the free update period
Software Languages Chinese, English, Traditional Chinese, French, Spanish, German, Italian, Russian, Portuguese, Japanese, Korean, Turkish (MAHINDRA, MARUT, and TATA currently available only in English)
Anti theft software language support English, Spanish, Italian, Portuguese
Warranty 1 year
FCA Secure Gateway Support Built in via AutoAuth (subscription required per FCA policy)
What's in the box UltraDiag Tablet, UltraDiag VCI, Power Adapter, OBD II Extension Cable, USB Cable (Type A to Type C), Quick User Guide, User Manual, Carrying Case, Package Box
Manual

Click to view the TOPDON ULTRADIAG Manual

Warranty

Warranty

  • Warranty Range:
    • TOPDON warranty coverage ranges from 1 to 2 years, depending on the product.
  • Where To Find Your Exact Warranty:
    • The warranty for your specific model will be listed at the bottom of the specification table on the product page.
  • Subscription-Based Warranty Option:
    • Some TOPDON products may include a subscription-based warranty option, where coverage may extend beyond the initial term as long as the customer maintains an active subscription.
  • Warranty Coverage:
    • Covers defects in materials and workmanship for the original end-user during the valid warranty period.
    • If covered, TOPDON will repair or replace the product at its discretion.
    • Replacement units may be new or refurbished, and refurbished tools are tested to be functionally equivalent to new.
    • Warranty coverage applies to device failure resulting from a defect, not normal wear or external damage.
  • What The Warranty Does Not Cover:
    • Any damage from accident, abuse, misuse, or natural disasters.
    • Physical damage including cracked screens, broken housings, liquid damage, or chemical exposure.
    • Issues caused by insufficient or excessive electrical supply, or abnormal mechanical or environmental conditions.
    • Unauthorized disassembly, repair, or modification. Disassembly of any kind voids the limited warranty.
    • Consumable parts (including batteries and protective coatings) that naturally wear over time, unless failure is due to defects in materials or workmanship.
    • Products not used according to accompanying instructions or intended use.
    • Products with an altered or removed identification number, or products reported as stolen.
    • Damages or losses of any kind resulting from the use or misuse of the product.
  • Service Procedure (RMA Required):
    • An RMA number is required before sending any tool to TOPDON for service.
    • The end-user is responsible for shipping and insurance to TOPDON’s RMA department.
    • Tools must be properly packaged to prevent transit damage, and you should send only the parts requested by TOPDON support.
    • TOPDON covers return shipping for the repaired or replacement tool with the same delivery speed used to send it in.
    • The RMA number must be displayed on the outside of the package or it may be returned unopened.
  • Loaner / Refurbished Tool Program:
    • TOPDON may offer a refurbished loaner tool of an equal or better platform while your tool is being repaired.
    • A credit card deposit for the device’s retail value is required before a loaner can ship.
    • After repair, you may be able to keep the refurbished unit as a replacement and have the deposit refunded, or return the loaner and receive your original tool back.
    • Deposit is released once the refurbished unit is returned or an exchange agreement is made. TOPDON may decline refurbishment at its discretion.
  • Important Notes:
    • Only TOPDON authorized personnel should service TOPDON tools.

Need help confirming warranty coverage for your model? Call (470) 208-2754.

Shipping and Returns

Shipping

  • Shipping Time: 2-3 business days on in-stock items.
  • Out of Stock Items: If an item is not currently in stock, shipping time may take up to 30 days depending on supplier availability and inbound restock timing.
  • Timing Is Critical: If your delivery timeline is important, we strongly recommend contacting us before placing your order so we can confirm current stock status and an estimated ship date.

Returns

  • Money Back Guarantee: Professional Series Diagnostic Packages include a 30-day full money back guarantee. All other TOPDON products include a 3-day money back guarantee.
  • Return Window: Returns are accepted within the applicable guarantee period on eligible items.
  • Condition Requirements: Items must be unused, in like-new sellable condition, and returned in the original packaging.
  • RMA Required: Unauthorized returns will not be accepted. A return authorization is required prior to sending any items back.
  • Non-Returnable Items:
    • Items returned outside the applicable guarantee period.
    • Items that are used, damaged, missing major contents, or not in original packaging.
    • Any items listed as Final Sale.
  • Return Process:
    • Submit a return request with your order number, product name, and reason for return.
    • If approved, you will receive return instructions and a return authorization.
    • Return the item per the provided instructions and share tracking information once shipped.
    • Refunds are processed after the return is received and inspected.
  • Return Shipping Costs:
    • Customers are responsible for return shipping costs ($8.95 flat rate return shipping within the U.S.).
    • Original shipping fees are non-refundable.
  • Warranty Reference:
    • To confirm the exact warranty for your specific TOPDON product, please reference the specification table on the product page.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

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Overview

Built to Just Work: TOPDON 8 inch Scan Tool and Key Programming w Bi Directional Controls, ULTRADIAG

 

Buying a scan tool is frustrating when you cannot tell if it will actually work on the cars you see every day. A lot of tablets look pro until you hit a deeper module scan, a stubborn ABS light, or a no start that needs more than basic code reading. Then you are stuck bouncing through menus, guessing at parts, or sending the job out and losing time and money. If you also do keys, most tools force you into a second device or pricey add ons that do not play nice together. That is exactly why the UltraDiag is built to be a true all around automotive diagnostic scan tool you can trust in the bay.

The UltraDiag is a diagnostic scan tablet that covers the full picture, not just the check engine light. It delivers full system diagnostics across 100 plus vehicle brands and scans modules like engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. You can read and clear DTCs, pull freeze frame data, and watch live data streams to confirm what is actually happening in real time. When you need to stop guessing, bidirectional control lets you command components to test the system on purpose. It is an OE level scan tool style workflow in a practical tablet that keeps you moving on real jobs.

Where the UltraDiag really opens doors is key and immobilizer capability for shops that want new revenue without adding another tablet. With the key programming add on, it supports common locksmith style functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. It also supports FCA Secure Gateway access through AutoAuth, so you can work confidently on Chrysler, Dodge, Jeep, and Fiat with compliant access (AutoAuth subscription required). On the hardware side, the 8 inch screen, Android 11, 10,000mAh battery, and Bluetooth VCI keep it comfortable to use all day. If you want a professional scan tool that handles core diagnostics plus key work, TOPDON UltraDiag is a strong fit for shop owners, techs, and locksmiths.

Want to compare? Check out of full Diagnostic Tools collection.

TOPDON UltraDiag diagnostic tablet with UltraDiag VCI module for full system scanning and IMMO functions

Benefits of the TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls

Faster accurate diagnostics | Less time guessing

OE level scan tool workflow | Confirm faults confidently

More services in one tablet | Reduce tool clutter

Key programming revenue potential | Add higher value jobs

Wireless mobility in the bay | Work without cable hassle

Documentation ready results | Cleaner customer communication

Key Features of the TOPDON ULTRADIAG Vehicle Diagnostic Tool You'll Love:

  • Full System Diagnostics for 100 plus Brands: This full system diagnostic scanner does more than read generic powertrain codes. It scans major modules across the vehicle, including engine, transmission, ABS, airbag, TPMS, immobilizer, gateway, steering, radio, and HVAC. That means you can catch the real cause faster, especially when faults stack up across systems and the check engine light is not the whole story.
  • Pro Level OBD2 Code Reader and Live Data: The UltraDiag works as a serious automotive code reader for emissions related work and everyday troubleshooting. You can read and clear codes, view freeze frame data, and track live data streams to see what sensors and systems are doing in real time. This helps you confirm the fix instead of guessing, which saves comebacks and keeps customers confident in the repair.
  • Bidirectional Controls for Active Testing: Bidirectional control is what separates a basic car diagnostic tool from a mechanic scan tool you can build a workflow around. Instead of only looking at data, you can command certain components to run so you can verify whether the part and circuit respond correctly. That makes it easier to pinpoint faults and avoid swapping good parts, especially on intermittent issues.
  • Key Programming and Immobilizer Functions: With the key programming add on, this diagnostic scan tablet can support key matching work on over 40 vehicle brands. It includes functions like PIN reading, key learning, remote control learning, delete keys, and all keys lost for compatible vehicles. For shops and locksmiths, that means new revenue streams without carrying multiple devices for diagnostics and keys.
  • FCA Secure Gateway Support Built In: Modern vehicles can block access to certain functions without proper authentication, and FCA vehicles are a common pain point. UltraDiag supports FCA Secure Gateway access through AutoAuth without requiring extra hardware or adapters. As long as you have an active AutoAuth account, you can perform compliant diagnostics and service functions with less friction and fewer dead ends.
UltraDiag scan tool graphic showing full system coverage including gateway ESP steering radio and safety modules

TOPDON ULTRADIAG 8 inch Scan Tool and Key Programming w Bi Directional Controls Specifications

Manufacturer TOPDON
Product Title TOPDON 8" Scan Tool & Key Programming w/Bi-Directional Controls | ULTRADIAG
Display 8 inch
RAM 2GB
Storage (ROM) 32GB
Battery 10,000mAh
Operating System Android 11
Vehicle Coverage 100+ brands
Diagnostics Full system diagnostic scanner
OBD2 Functions Read DTCs, Clear DTCs, Live Data, Freeze Frame, Read ECU Info
Bidirectional Control Yes
Service Functions 30 (Oil, BMS, TPMS, A/F, EGR, Tire, EPB, DPF, Window Calibration, NOx, Transport Mode, VGT Learning, Throttle Adaptation, Airbag, Sunroof, Start Stop, Aftertreatment, Gearbox Matching, SAS, Seat Calibration, AdBlue, AFS, Language, Cylinder Balance, ABS Bleeding, Injector Coding, Suspension Matching, Gear Learning, Water Pump, ODO)
AutoVIN Yes
AutoScan Yes
VCI Connection Bluetooth wireless
Ports and Expansion USB Type A, HDMI, TF card slot up to 128GB
Software Updates 2 years free, then $349 per year after the free update period
Software Languages Chinese, English, Traditional Chinese, French, Spanish, German, Italian, Russian, Portuguese, Japanese, Korean, Turkish (MAHINDRA, MARUT, and TATA currently available only in English)
Anti theft software language support English, Spanish, Italian, Portuguese
Warranty 1 year
FCA Secure Gateway Support Built in via AutoAuth (subscription required per FCA policy)
What's in the box UltraDiag Tablet, UltraDiag VCI, Power Adapter, OBD II Extension Cable, USB Cable (Type A to Type C), Quick User Guide, User Manual, Carrying Case, Package Box
Manual

Click to view the TOPDON ULTRADIAG Manual

Warranty

Warranty

  • Warranty Range:
    • TOPDON warranty coverage ranges from 1 to 2 years, depending on the product.
  • Where To Find Your Exact Warranty:
    • The warranty for your specific model will be listed at the bottom of the specification table on the product page.
  • Subscription-Based Warranty Option:
    • Some TOPDON products may include a subscription-based warranty option, where coverage may extend beyond the initial term as long as the customer maintains an active subscription.
  • Warranty Coverage:
    • Covers defects in materials and workmanship for the original end-user during the valid warranty period.
    • If covered, TOPDON will repair or replace the product at its discretion.
    • Replacement units may be new or refurbished, and refurbished tools are tested to be functionally equivalent to new.
    • Warranty coverage applies to device failure resulting from a defect, not normal wear or external damage.
  • What The Warranty Does Not Cover:
    • Any damage from accident, abuse, misuse, or natural disasters.
    • Physical damage including cracked screens, broken housings, liquid damage, or chemical exposure.
    • Issues caused by insufficient or excessive electrical supply, or abnormal mechanical or environmental conditions.
    • Unauthorized disassembly, repair, or modification. Disassembly of any kind voids the limited warranty.
    • Consumable parts (including batteries and protective coatings) that naturally wear over time, unless failure is due to defects in materials or workmanship.
    • Products not used according to accompanying instructions or intended use.
    • Products with an altered or removed identification number, or products reported as stolen.
    • Damages or losses of any kind resulting from the use or misuse of the product.
  • Service Procedure (RMA Required):
    • An RMA number is required before sending any tool to TOPDON for service.
    • The end-user is responsible for shipping and insurance to TOPDON’s RMA department.
    • Tools must be properly packaged to prevent transit damage, and you should send only the parts requested by TOPDON support.
    • TOPDON covers return shipping for the repaired or replacement tool with the same delivery speed used to send it in.
    • The RMA number must be displayed on the outside of the package or it may be returned unopened.
  • Loaner / Refurbished Tool Program:
    • TOPDON may offer a refurbished loaner tool of an equal or better platform while your tool is being repaired.
    • A credit card deposit for the device’s retail value is required before a loaner can ship.
    • After repair, you may be able to keep the refurbished unit as a replacement and have the deposit refunded, or return the loaner and receive your original tool back.
    • Deposit is released once the refurbished unit is returned or an exchange agreement is made. TOPDON may decline refurbishment at its discretion.
  • Important Notes:
    • Only TOPDON authorized personnel should service TOPDON tools.

Need help confirming warranty coverage for your model? Call (470) 208-2754.

Shipping and Returns

Shipping

  • Shipping Time: 2-3 business days on in-stock items.
  • Out of Stock Items: If an item is not currently in stock, shipping time may take up to 30 days depending on supplier availability and inbound restock timing.
  • Timing Is Critical: If your delivery timeline is important, we strongly recommend contacting us before placing your order so we can confirm current stock status and an estimated ship date.

Returns

  • Money Back Guarantee: Professional Series Diagnostic Packages include a 30-day full money back guarantee. All other TOPDON products include a 3-day money back guarantee.
  • Return Window: Returns are accepted within the applicable guarantee period on eligible items.
  • Condition Requirements: Items must be unused, in like-new sellable condition, and returned in the original packaging.
  • RMA Required: Unauthorized returns will not be accepted. A return authorization is required prior to sending any items back.
  • Non-Returnable Items:
    • Items returned outside the applicable guarantee period.
    • Items that are used, damaged, missing major contents, or not in original packaging.
    • Any items listed as Final Sale.
  • Return Process:
    • Submit a return request with your order number, product name, and reason for return.
    • If approved, you will receive return instructions and a return authorization.
    • Return the item per the provided instructions and share tracking information once shipped.
    • Refunds are processed after the return is received and inspected.
  • Return Shipping Costs:
    • Customers are responsible for return shipping costs ($8.95 flat rate return shipping within the U.S.).
    • Original shipping fees are non-refundable.
  • Warranty Reference:
    • To confirm the exact warranty for your specific TOPDON product, please reference the specification table on the product page.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

★Reviews

Customer Reviews

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