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Katool 4-Post Alignment Lift - 15,000lb Capacity. Rolling Jack Included | KT-4H150

by KATOOL
SKU KT-4H150
Save $1,200.00
Original Price $6,900.00
Current Price $5,700.00
No Sales Tax Outside GA & IL
Pneumatic Rolling Jack Included Free
Free Warehouse Pickup Available
Talk to a Specialist: (470) 208-2754

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Heavy-Duty Vehicles Require Heavy-Duty Lifting -- The Katool KT-4H150 Delivers 15,000 lbs of Unmatched Strength

When you're lifting trucks, fleet vehicles, or anything that pushes past 12,000 lbs, most four-post lifts start looking undersized fast. You either end up maxing out the rated capacity on every job or paying for a commercial rack that eats half your shop floor. The KT-4H150 by Katool sits right in the sweet spot -- a true 15,000 lb rated capacity with CE certification at 115% dynamic and 150% static load testing, built for shops and serious home garages that need real headroom above 12K without jumping to an industrial-grade price tag.

This isn't just a bigger version of a lighter lift -- it's engineered differently. The safety system includes a single-point manual safety lock release with secondary backup locks, 12 lock positions every 4.7 inches for precise height control, and diamond-textured non-skid runways that keep heavy vehicles planted during loading. Lift time is 95 seconds up and 55 seconds down on 220V single-phase power, and the included pneumatic rolling jack lets you lift the axle or frame for wheels-off brake, tire, and suspension work without pulling the vehicle off the lift.

What sets the KT-4H150 apart from other 15K lifts is the alignment-ready runway setup. Rear roller plates (slip plates) are built into the runways, and optional front turntables can be added separately to complete a full 4-wheel alignment configuration. Overall length with ramps is 245.31 inches, overall width is 138.80 inches, and post height is 91.8 inches -- so measure your bay carefully before ordering. The rolling jack requires external air supply. If you need a lift that handles the heaviest vehicles in your rotation and doubles as an alignment platform, this is the one that checks every box.

One size doesn't fit all! Browse our Vehicle Lifts with different capacities or call us at (470) 208-2754.

Katool 4H150 15,000 lb 4 post car lift front view with ramps and rolling bridge jack

Benefits of the Katool KT-4H150

Superior Safety
Single-point manual lock release with secondary backup, 12 lock positions, and non-skid diamond-plate runways.
15,000 lb Capacity
Handles heavy-duty trucks, fleet vehicles, and large SUVs without pushing the rated limits on every job.
Alignment-Ready
Rear slip plates built into the runways. Add optional front turntables for a complete 4-wheel alignment setup.
Rolling Jack Included
Pneumatic rolling jack ships with the lift for wheels-off brake, tire, and suspension service without a second lift.
Heavy-Duty Build
4,850 lb net weight with high-gauge steel construction and a 3-year structural warranty for long-term reliability.
Adjustable Height
12 lock positions every 4.7 inches let you dial in the exact working height for any vehicle or task.

Key Features of the Katool 4H150 15,000lb Four-Post Vehicle Lift You'll Love:

15,000 lb Drive-On Capacity: Rated for 15,000 lbs with CE certification at 115% dynamic and 150% static load testing. This lift handles the heaviest vehicles most shops encounter -- full-size trucks, heavy SUVs, fleet vans, and duallys -- without running near the ceiling of the rating on every job. That margin matters for safety and long-term structural integrity.

Built-In Rear Slip Plates + Optional Front Turntables: Rear roller plates are integrated directly into the runways, so you're already set up for rear-wheel alignment adjustments out of the box. Front turntables can be added separately to complete a professional 4-wheel alignment configuration. This saves you from buying a separate alignment rack for most alignment work.

Pneumatic Rolling Jack Included: The included rolling jack lets you lift the axle or frame so wheels hang free for brake jobs, tire rotations, suspension work, and more -- all without pulling the vehicle off the lift. Requires an external air supply. Most competitors at this capacity either don't include a rolling jack or charge extra for it.

12-Position Adjustable Lock Ladder: Locks engage every 4.7 inches, giving you precise height control for different vehicles and tasks. The single-point manual safety lock release lets you disengage all locks from one location, and a secondary backup lock provides an extra layer of protection against unexpected failures.

220V Single-Phase Power: Runs on 220V/60Hz single-phase power -- this is the only voltage option on this model. Lift cycle is 95 seconds up and 55 seconds down. The slower, more controlled cycle is intentional at this weight class -- you want predictable, steady movement when you're raising 15,000 lbs overhead.

Free-Standing Design: Engineered for free-standing use without bolting to the floor. No anchor bolts required for normal operation. However, the concrete requirements on this model are higher than lighter lifts -- minimum 5.9 inches (150 mm) thickness at 3,000 PSI compressive strength. Verify your slab before ordering.

Toyota pickup elevated on Katool 4 post lift 4H150 demonstrating lift height and stability

Minimum Garage Requirements

Ceiling Height: At least 97" (8'1") recommended     ✔ Floor Space: 246" L x 139" W (20'6" x 11'7")     ✔ Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive     ✔ Electrical: 220V single-phase, 30A breaker, 10-gauge wire     ✔ Post Height: 91.8" (7'8") -- measure before ordering

Ceiling Height: At least 97" (8'1") recommended
Floor Space: 246" L x 139" W (20'6" x 11'7")
Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive
Electrical: 220V single-phase, 30A breaker, 10-gauge wire
Post Height: 91.8" (7'8") -- measure before ordering

*This lift is designed for free-standing use and does not require bolting to the ground for normal operation. Regardless of whether the lift is anchored, it must be installed on a concrete surface that meets the manufacturer's minimum requirements of at least 5.9" (150 mm) thickness and 3,000 PSI compressive strength. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation.

Katool 4H150 15,000 lb Four-Post Alignment Lift Specifications
Manufacturer Katool
Lifting Capacity 15,000 lbs
Max. Lifting Height 75" (1,905 mm)
Lifting Time 95 seconds up / 55 seconds down
Lock Positions 12 positions, every 4.7"
Height of Posts 91.8" (2,332 mm)
Width Overall 138.80" (3,525 mm)
Width Between Columns 118.11" (3,000 mm)
Runway Width (each) 20.9" (530 mm)
Width Between Runways 39.4" (1,000 mm)
Overall Length (without ramps) 208" (5,283 mm)
Overall Length (with ramps) 245.31" (6,231 mm)
Min. Runway Height 9.3" (236 mm)
Pad Size 14.56" x 17.12"
Runway Features Rear slip plates integrated; front turntables sold separately
Rolling Jack Included pneumatic rolling jack (requires external air supply)
Motor 220V/60Hz/1PH
Electrical Requirements Dedicated circuit, 10-gauge wire, 30-amp breaker (220V only)
Oil Requirement AW-46 or AW-32 (colder climates)
Concrete Requirement 5.9" (150 mm) minimum @ 3,000 PSI
Net Weight 4,850 lbs (2,200 kg)
Shipping Dimensions Lift: 4,057 lbs -- 200 x 27 x 33"
Pump: 441 lbs -- 40 x 24 x 15"
Ramps (x2): 66 lbs -- 47 x 20 x 12"
Rolling Jack: 330 lbs -- 46 x 25 x 13"
Warranty 1 Year limited parts & defects | 3 Year structural

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Overview

Heavy-Duty Vehicles Require Heavy-Duty Lifting -- The Katool KT-4H150 Delivers 15,000 lbs of Unmatched Strength

When you're lifting trucks, fleet vehicles, or anything that pushes past 12,000 lbs, most four-post lifts start looking undersized fast. You either end up maxing out the rated capacity on every job or paying for a commercial rack that eats half your shop floor. The KT-4H150 by Katool sits right in the sweet spot -- a true 15,000 lb rated capacity with CE certification at 115% dynamic and 150% static load testing, built for shops and serious home garages that need real headroom above 12K without jumping to an industrial-grade price tag.

This isn't just a bigger version of a lighter lift -- it's engineered differently. The safety system includes a single-point manual safety lock release with secondary backup locks, 12 lock positions every 4.7 inches for precise height control, and diamond-textured non-skid runways that keep heavy vehicles planted during loading. Lift time is 95 seconds up and 55 seconds down on 220V single-phase power, and the included pneumatic rolling jack lets you lift the axle or frame for wheels-off brake, tire, and suspension work without pulling the vehicle off the lift.

What sets the KT-4H150 apart from other 15K lifts is the alignment-ready runway setup. Rear roller plates (slip plates) are built into the runways, and optional front turntables can be added separately to complete a full 4-wheel alignment configuration. Overall length with ramps is 245.31 inches, overall width is 138.80 inches, and post height is 91.8 inches -- so measure your bay carefully before ordering. The rolling jack requires external air supply. If you need a lift that handles the heaviest vehicles in your rotation and doubles as an alignment platform, this is the one that checks every box.

One size doesn't fit all! Browse our Vehicle Lifts with different capacities or call us at (470) 208-2754.

Katool 4H150 15,000 lb 4 post car lift front view with ramps and rolling bridge jack

Benefits of the Katool KT-4H150

Superior Safety Single-point manual lock release with secondary backup, 12 lock positions, and non-skid diamond-plate runways. 15,000 lb Capacity Handles heavy-duty trucks, fleet vehicles, and large SUVs without pushing the rated limits on every job. Alignment-Ready Rear slip plates built into the runways. Add optional front turntables for a complete 4-wheel alignment setup. Rolling Jack Included Pneumatic rolling jack ships with the lift for wheels-off brake, tire, and suspension service without a second lift. Heavy-Duty Build 4,850 lb net weight with high-gauge steel construction and a 3-year structural warranty for long-term reliability. Adjustable Height 12 lock positions every 4.7 inches let you dial in the exact working height for any vehicle or task.

Key Features of the Katool 4H150 15,000lb Four-Post Vehicle Lift You'll Love:

15,000 lb Drive-On Capacity: Rated for 15,000 lbs with CE certification at 115% dynamic and 150% static load testing. This lift handles the heaviest vehicles most shops encounter -- full-size trucks, heavy SUVs, fleet vans, and duallys -- without running near the ceiling of the rating on every job. That margin matters for safety and long-term structural integrity.

Built-In Rear Slip Plates + Optional Front Turntables: Rear roller plates are integrated directly into the runways, so you're already set up for rear-wheel alignment adjustments out of the box. Front turntables can be added separately to complete a professional 4-wheel alignment configuration. This saves you from buying a separate alignment rack for most alignment work.

Pneumatic Rolling Jack Included: The included rolling jack lets you lift the axle or frame so wheels hang free for brake jobs, tire rotations, suspension work, and more -- all without pulling the vehicle off the lift. Requires an external air supply. Most competitors at this capacity either don't include a rolling jack or charge extra for it.

12-Position Adjustable Lock Ladder: Locks engage every 4.7 inches, giving you precise height control for different vehicles and tasks. The single-point manual safety lock release lets you disengage all locks from one location, and a secondary backup lock provides an extra layer of protection against unexpected failures.

220V Single-Phase Power: Runs on 220V/60Hz single-phase power -- this is the only voltage option on this model. Lift cycle is 95 seconds up and 55 seconds down. The slower, more controlled cycle is intentional at this weight class -- you want predictable, steady movement when you're raising 15,000 lbs overhead.

Free-Standing Design: Engineered for free-standing use without bolting to the floor. No anchor bolts required for normal operation. However, the concrete requirements on this model are higher than lighter lifts -- minimum 5.9 inches (150 mm) thickness at 3,000 PSI compressive strength. Verify your slab before ordering.

Toyota pickup elevated on Katool 4 post lift 4H150 demonstrating lift height and stability

Minimum Garage Requirements

Ceiling Height: At least 97" (8'1") recommended     ✔ Floor Space: 246" L x 139" W (20'6" x 11'7")     ✔ Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive     ✔ Electrical: 220V single-phase, 30A breaker, 10-gauge wire     ✔ Post Height: 91.8" (7'8") -- measure before ordering

Ceiling Height: At least 97" (8'1") recommended
Floor Space: 246" L x 139" W (20'6" x 11'7")
Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive
Electrical: 220V single-phase, 30A breaker, 10-gauge wire
Post Height: 91.8" (7'8") -- measure before ordering

*This lift is designed for free-standing use and does not require bolting to the ground for normal operation. Regardless of whether the lift is anchored, it must be installed on a concrete surface that meets the manufacturer's minimum requirements of at least 5.9" (150 mm) thickness and 3,000 PSI compressive strength. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation.

Katool 4H150 15,000 lb Four-Post Alignment Lift Specifications
Manufacturer Katool
Lifting Capacity 15,000 lbs
Max. Lifting Height 75" (1,905 mm)
Lifting Time 95 seconds up / 55 seconds down
Lock Positions 12 positions, every 4.7"
Height of Posts 91.8" (2,332 mm)
Width Overall 138.80" (3,525 mm)
Width Between Columns 118.11" (3,000 mm)
Runway Width (each) 20.9" (530 mm)
Width Between Runways 39.4" (1,000 mm)
Overall Length (without ramps) 208" (5,283 mm)
Overall Length (with ramps) 245.31" (6,231 mm)
Min. Runway Height 9.3" (236 mm)
Pad Size 14.56" x 17.12"
Runway Features Rear slip plates integrated; front turntables sold separately
Rolling Jack Included pneumatic rolling jack (requires external air supply)
Motor 220V/60Hz/1PH
Electrical Requirements Dedicated circuit, 10-gauge wire, 30-amp breaker (220V only)
Oil Requirement AW-46 or AW-32 (colder climates)
Concrete Requirement 5.9" (150 mm) minimum @ 3,000 PSI
Net Weight 4,850 lbs (2,200 kg)
Shipping Dimensions Lift: 4,057 lbs -- 200 x 27 x 33"
Pump: 441 lbs -- 40 x 24 x 15"
Ramps (x2): 66 lbs -- 47 x 20 x 12"
Rolling Jack: 330 lbs -- 46 x 25 x 13"
Warranty 1 Year limited parts & defects | 3 Year structural

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Shipping and Returns

Shipping

  • Freight shipping only within the lower 48 states and Canada
  • Orders placed with us typically arrive within 7–10 days, depending on the model and quantity ordered. Please note: Due to recent tariff-related delays affecting shipments from overseas manufacturers, current shipping times may be slightly longer than usual.
  • ⚠️ Backorders: If a Katool item is out of stock, restock times are determined by Katool. An estimated restock date will be provided by email once your order is placed or upon request. Customers are encouraged to confirm availability before ordering if delivery timing is critical.
  • Customer is responsible for unloading from the truck.
  • Forklift or unloading dock service may be required.
  • Customer is responsible for any re-delivery charges.
  • Liftgate service available for $90 (Not Available for Vehicle Lifts).
  • Shipments should be inspected for damages before signing the Bill of Lading.
  • Concealed damage or missing parts: If damage or missing items are discovered after delivery, please report it within 48 hours with photos of the crate, labels, and contents.

Returns

  • 30-day return guarantee on eligible items.
  • Items must be unused and in original packaging. For freight items, customers must keep all original crating, pallets, and packing materials. If packaging is discarded or damaged, the item may be non-returnable or additional packaging and handling costs may apply.
  • Installed or used items are not returnable, including items that have been bolted down, assembled beyond basic unpacking, wired, or put into service.
  • Unauthorized returns will not be accepted.
  • Non-Returnable Items:
    • Items beyond the 30-day return window.
    • Used, installed, washed, or misused items.
    • Items missing original packaging or required components.
  • Return Process:
    • Submit a return request with order details, product name, and reason for return.
    • Returns require a Return Merchandise Form (RMA) and must be authorized by Katool before anything is sent back.
    • Customer service will provide the RMA and return instructions, including the return address and any freight preparation requirements.
    • Return item per RMA instructions and provide tracking info.
    • Refund or exchange processed within 3 days upon return receipt.
  • Refund Processing Times:
    • Credit card: 7-14 business days.
    • PayPal: Up to 48 hours.
    • Note: All refunds are subject to a 3% processing fee to cover non-refundable transaction costs, regardless of whether the item has shipped.
  • Return Shipping Costs:
    • Customers are responsible for return shipping fees.
    • Shipping fees are non-refundable.
    • A 20% restocking fee applies.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

Warranty

Warranty

  • Warranty:
    • 12-month limited warranty covering all parts and defects.
    • 36-month structural warranty for vehicle lifts.
  • Warranty Coverage:
    • Covers cylinders, power units, motors, displays, and electronics.
    • Structural elements of the equipment.
    • Replacement parts provided at no charge with free shipping.
  • Warranty Terms & Conditions:
    • Claims must be made within the valid warranty period.
    • Warranty is non-transferable.
    • Customers may need to provide photos or videos for claim verification.
    • Katool warranty support is handled by Katool’s US based support team. Katool may require diagnostics, photos, or the return of a component for testing before a replacement is sent.
    • Pitstop Pro can assist with order details and follow ups, but we cannot override Katool’s warranty process.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

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Overview

Heavy-Duty Vehicles Require Heavy-Duty Lifting -- The Katool KT-4H150 Delivers 15,000 lbs of Unmatched Strength

When you're lifting trucks, fleet vehicles, or anything that pushes past 12,000 lbs, most four-post lifts start looking undersized fast. You either end up maxing out the rated capacity on every job or paying for a commercial rack that eats half your shop floor. The KT-4H150 by Katool sits right in the sweet spot -- a true 15,000 lb rated capacity with CE certification at 115% dynamic and 150% static load testing, built for shops and serious home garages that need real headroom above 12K without jumping to an industrial-grade price tag.

This isn't just a bigger version of a lighter lift -- it's engineered differently. The safety system includes a single-point manual safety lock release with secondary backup locks, 12 lock positions every 4.7 inches for precise height control, and diamond-textured non-skid runways that keep heavy vehicles planted during loading. Lift time is 95 seconds up and 55 seconds down on 220V single-phase power, and the included pneumatic rolling jack lets you lift the axle or frame for wheels-off brake, tire, and suspension work without pulling the vehicle off the lift.

What sets the KT-4H150 apart from other 15K lifts is the alignment-ready runway setup. Rear roller plates (slip plates) are built into the runways, and optional front turntables can be added separately to complete a full 4-wheel alignment configuration. Overall length with ramps is 245.31 inches, overall width is 138.80 inches, and post height is 91.8 inches -- so measure your bay carefully before ordering. The rolling jack requires external air supply. If you need a lift that handles the heaviest vehicles in your rotation and doubles as an alignment platform, this is the one that checks every box.

One size doesn't fit all! Browse our Vehicle Lifts with different capacities or call us at (470) 208-2754.

Katool 4H150 15,000 lb 4 post car lift front view with ramps and rolling bridge jack

Benefits of the Katool KT-4H150

Superior Safety Single-point manual lock release with secondary backup, 12 lock positions, and non-skid diamond-plate runways. 15,000 lb Capacity Handles heavy-duty trucks, fleet vehicles, and large SUVs without pushing the rated limits on every job. Alignment-Ready Rear slip plates built into the runways. Add optional front turntables for a complete 4-wheel alignment setup. Rolling Jack Included Pneumatic rolling jack ships with the lift for wheels-off brake, tire, and suspension service without a second lift. Heavy-Duty Build 4,850 lb net weight with high-gauge steel construction and a 3-year structural warranty for long-term reliability. Adjustable Height 12 lock positions every 4.7 inches let you dial in the exact working height for any vehicle or task.

Key Features of the Katool 4H150 15,000lb Four-Post Vehicle Lift You'll Love:

15,000 lb Drive-On Capacity: Rated for 15,000 lbs with CE certification at 115% dynamic and 150% static load testing. This lift handles the heaviest vehicles most shops encounter -- full-size trucks, heavy SUVs, fleet vans, and duallys -- without running near the ceiling of the rating on every job. That margin matters for safety and long-term structural integrity.

Built-In Rear Slip Plates + Optional Front Turntables: Rear roller plates are integrated directly into the runways, so you're already set up for rear-wheel alignment adjustments out of the box. Front turntables can be added separately to complete a professional 4-wheel alignment configuration. This saves you from buying a separate alignment rack for most alignment work.

Pneumatic Rolling Jack Included: The included rolling jack lets you lift the axle or frame so wheels hang free for brake jobs, tire rotations, suspension work, and more -- all without pulling the vehicle off the lift. Requires an external air supply. Most competitors at this capacity either don't include a rolling jack or charge extra for it.

12-Position Adjustable Lock Ladder: Locks engage every 4.7 inches, giving you precise height control for different vehicles and tasks. The single-point manual safety lock release lets you disengage all locks from one location, and a secondary backup lock provides an extra layer of protection against unexpected failures.

220V Single-Phase Power: Runs on 220V/60Hz single-phase power -- this is the only voltage option on this model. Lift cycle is 95 seconds up and 55 seconds down. The slower, more controlled cycle is intentional at this weight class -- you want predictable, steady movement when you're raising 15,000 lbs overhead.

Free-Standing Design: Engineered for free-standing use without bolting to the floor. No anchor bolts required for normal operation. However, the concrete requirements on this model are higher than lighter lifts -- minimum 5.9 inches (150 mm) thickness at 3,000 PSI compressive strength. Verify your slab before ordering.

Toyota pickup elevated on Katool 4 post lift 4H150 demonstrating lift height and stability

Minimum Garage Requirements

Ceiling Height: At least 97" (8'1") recommended     ✔ Floor Space: 246" L x 139" W (20'6" x 11'7")     ✔ Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive     ✔ Electrical: 220V single-phase, 30A breaker, 10-gauge wire     ✔ Post Height: 91.8" (7'8") -- measure before ordering

Ceiling Height: At least 97" (8'1") recommended
Floor Space: 246" L x 139" W (20'6" x 11'7")
Concrete Thickness: Minimum 5.9" (150 mm)
Concrete Strength: Minimum 3,000 PSI compressive
Electrical: 220V single-phase, 30A breaker, 10-gauge wire
Post Height: 91.8" (7'8") -- measure before ordering

*This lift is designed for free-standing use and does not require bolting to the ground for normal operation. Regardless of whether the lift is anchored, it must be installed on a concrete surface that meets the manufacturer's minimum requirements of at least 5.9" (150 mm) thickness and 3,000 PSI compressive strength. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation.

Katool 4H150 15,000 lb Four-Post Alignment Lift Specifications
Manufacturer Katool
Lifting Capacity 15,000 lbs
Max. Lifting Height 75" (1,905 mm)
Lifting Time 95 seconds up / 55 seconds down
Lock Positions 12 positions, every 4.7"
Height of Posts 91.8" (2,332 mm)
Width Overall 138.80" (3,525 mm)
Width Between Columns 118.11" (3,000 mm)
Runway Width (each) 20.9" (530 mm)
Width Between Runways 39.4" (1,000 mm)
Overall Length (without ramps) 208" (5,283 mm)
Overall Length (with ramps) 245.31" (6,231 mm)
Min. Runway Height 9.3" (236 mm)
Pad Size 14.56" x 17.12"
Runway Features Rear slip plates integrated; front turntables sold separately
Rolling Jack Included pneumatic rolling jack (requires external air supply)
Motor 220V/60Hz/1PH
Electrical Requirements Dedicated circuit, 10-gauge wire, 30-amp breaker (220V only)
Oil Requirement AW-46 or AW-32 (colder climates)
Concrete Requirement 5.9" (150 mm) minimum @ 3,000 PSI
Net Weight 4,850 lbs (2,200 kg)
Shipping Dimensions Lift: 4,057 lbs -- 200 x 27 x 33"
Pump: 441 lbs -- 40 x 24 x 15"
Ramps (x2): 66 lbs -- 47 x 20 x 12"
Rolling Jack: 330 lbs -- 46 x 25 x 13"
Warranty 1 Year limited parts & defects | 3 Year structural

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Shipping and Returns

Shipping

  • Freight shipping only within the lower 48 states and Canada
  • Orders placed with us typically arrive within 7–10 days, depending on the model and quantity ordered. Please note: Due to recent tariff-related delays affecting shipments from overseas manufacturers, current shipping times may be slightly longer than usual.
  • ⚠️ Backorders: If a Katool item is out of stock, restock times are determined by Katool. An estimated restock date will be provided by email once your order is placed or upon request. Customers are encouraged to confirm availability before ordering if delivery timing is critical.
  • Customer is responsible for unloading from the truck.
  • Forklift or unloading dock service may be required.
  • Customer is responsible for any re-delivery charges.
  • Liftgate service available for $90 (Not Available for Vehicle Lifts).
  • Shipments should be inspected for damages before signing the Bill of Lading.
  • Concealed damage or missing parts: If damage or missing items are discovered after delivery, please report it within 48 hours with photos of the crate, labels, and contents.

Returns

  • 30-day return guarantee on eligible items.
  • Items must be unused and in original packaging. For freight items, customers must keep all original crating, pallets, and packing materials. If packaging is discarded or damaged, the item may be non-returnable or additional packaging and handling costs may apply.
  • Installed or used items are not returnable, including items that have been bolted down, assembled beyond basic unpacking, wired, or put into service.
  • Unauthorized returns will not be accepted.
  • Non-Returnable Items:
    • Items beyond the 30-day return window.
    • Used, installed, washed, or misused items.
    • Items missing original packaging or required components.
  • Return Process:
    • Submit a return request with order details, product name, and reason for return.
    • Returns require a Return Merchandise Form (RMA) and must be authorized by Katool before anything is sent back.
    • Customer service will provide the RMA and return instructions, including the return address and any freight preparation requirements.
    • Return item per RMA instructions and provide tracking info.
    • Refund or exchange processed within 3 days upon return receipt.
  • Refund Processing Times:
    • Credit card: 7-14 business days.
    • PayPal: Up to 48 hours.
    • Note: All refunds are subject to a 3% processing fee to cover non-refundable transaction costs, regardless of whether the item has shipped.
  • Return Shipping Costs:
    • Customers are responsible for return shipping fees.
    • Shipping fees are non-refundable.
    • A 20% restocking fee applies.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

Warranty

Warranty

  • Warranty:
    • 12-month limited warranty covering all parts and defects.
    • 36-month structural warranty for vehicle lifts.
  • Warranty Coverage:
    • Covers cylinders, power units, motors, displays, and electronics.
    • Structural elements of the equipment.
    • Replacement parts provided at no charge with free shipping.
  • Warranty Terms & Conditions:
    • Claims must be made within the valid warranty period.
    • Warranty is non-transferable.
    • Customers may need to provide photos or videos for claim verification.
    • Katool warranty support is handled by Katool’s US based support team. Katool may require diagnostics, photos, or the return of a component for testing before a replacement is sent.
    • Pitstop Pro can assist with order details and follow ups, but we cannot override Katool’s warranty process.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

★Reviews

Customer Reviews

Be the first to write a review
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