Katool 2 Year Extended Warranty
Frequently asked questions
Quick answers about ordering, delivery, pickup and support.
Who is Pitstop Pro?
We're a family-run business based in Georgia, serving customers across the U.S. We offer high-quality vehicle lifts, tire machines and garage equipment without the hassle. Whether you run a shop or wrench at home, we're here with better support, better prices and shipping you can count on.
Is Pitstop Pro a real company?
Yes. Pitstop Pro is a U.S.-based business run by two brothers, Landon and Hunter. We sell real equipment, ship from U.S. warehouses, and support customers directly nationwide.
Is Pitstop Pro an authorized dealer?
Yes. We work directly with manufacturers like Katool, Triumph, Launch and more, so every order ships new with the full manufacturer warranty.
Where do your products ship from?
We ship from U.S. warehouses in Georgia, Texas, Illinois and California. That means faster delivery and more pickup options.
Can I pick up my order instead of paying for freight?
Yes. Many orders can be picked up for free at one of our regional warehouses. See our warehouse pickup locations.
Do you offer financing?
Yes. 0% financing is available, so you can spread the cost over time without paying interest. See financing options.
Do you charge sales tax?
We only collect sales tax in states where we're required to. Most orders are sales-tax free, which helps keep your total cost down.
Do you offer support after the sale?
Absolutely. Whether you need help with shipping, setup or warranty questions, our U.S.-based team is here to help, even after your equipment is delivered.
Can I talk to a real person before ordering?
Yes, and we encourage it. Call or text 470-208-2754 to talk with a real lift specialist, or send us a message through our contact page.
Do you offer commercial quotes for bulk or shop orders?
Yes. If you're outfitting a full shop or placing a multi-unit order, we'll put together a fast custom quote with bulk pricing. Use our commercial quote request form or call 470-208-2754.
Still have a question? Contact our team →
