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The Atlas SLP9K full-rise scissor lift is shown elevating a full-size GMC SUV with ease—delivering heavy-duty 9,000 lb. lifting strength for complete underbody access in busy repair shops.

Atlas In Ground Full‑Rise Scissor Lift - 9000 lb. Capacity | FM9SL

SKU ATEATTD-FM9SL
Save $550.00
$8,849.00
$8,299.00

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Unmatched Floor Access. The Atlas FM9SL 9,000 lb In-Ground Scissor Lift for Clean, Open Bays

The Atlas FM9SL 9,000 lb In Ground Full-Rise Lift is designed for automotive shops that need a reliable, space-saving lift without compromising performance. One of the biggest challenges many shop owners face is finding a lift that offers strong lifting power while maintaining a clean, unobstructed floor. The Atlas FM9SL solves this problem with its flush-mounted design, making it perfect for those who want to keep the floor area free from above-ground lifts. Not only does this lift maximize the usable space, but it also provides an efficient way to lift vehicles up to 9,000 lbs with ease. In-ground scissor lifts disappear into the floor when not in use, freeing the entire bay for other equipment or vehicles. Atlas's FM9SL delivers 9K capacity in an in-ground configuration that recovers the full bay floor.

Another concern when purchasing a scissor lift is durability and ease of maintenance. The Atlas FM9SL addresses this by offering commercial-grade construction, a self-contained control unit, and easy access for routine servicing. With a lifting height of up to 73 3/4 inches, it’s ideal for servicing a wide range of vehicles, from compact cars to larger pickup trucks. And with no above-ground obstructions, vehicles can be driven over the lift from any direction, allowing for greater flexibility in vehicle positioning. 9,000 lb capacity with full-rise lift travel for service work. When stored, the lift sits flush with the floor. Drive over it, park on top of it, or use the bay for any other workflow.

The lift’s adjustable width and platform extensions ensure that it can handle vehicles with varying dimensions. Whether you’re lifting a car or a long-wheelbase truck, this Atlas scissor lift can be customized to fit the needs of your service shop. It also features an air-operated single-point lock release for quick operation, and it’s CE-certified for safety, so you can trust that it meets high-quality standards. For shops where bay flexibility matters more than installation cost, the FM9SL delivers full-rise lift capability without committing the bay's floor space permanently.

Still unsure? Browse all Scissor Lifts and compare your options.

Pictured raising a large GMC SUV, the Atlas SLP9K delivers a full-rise lift with a robust 9,000 lb. Capacity. Built to handle demanding undercar service in high-traffic auto bays.

Benefits of the Atlas FM9SL Scissor Lift

Full-Rise Without Overhead Clearance
Get full-vehicle service height without the 12-13 foot ceiling that 2-post overhead lifts require. The right alternative for shops with limited ceiling height.
Open Floor When Lowered
Flush-mount design lets you drive over the lift when it's stored. The bay between platforms stays usable for other work or storage.
Strong Lifting Performance
Heavy-duty structural rating with reinforced platforms and hydraulics designed for daily cycling. Handles the full capacity range without slowing under load.
Safer Daily Operation
Mechanical safety locks engage at multiple positions during the lift cycle. Composite rubber pads protect frame finish during contact.
Versatile Vehicle Coverage
Platform width and lift height accommodate sedans, SUVs, and most light trucks. One lift covers nearly the full passenger-vehicle range.
Atlas Engineering
Self-lubricating bushings and direct-drive hydraulics reduce the maintenance schedule. Less downtime, more uptime across years of cycling.

Key Features of the Atlas FM9SL 9000lb In Ground Full-Rise Scissor Lift You'll Love:

• Flush-Mounted Design: The Atlas FM9SL features a flush-mounted configuration, creating a flat, obstruction-free surface that vehicles can drive over from any direction. Ideal for maximizing space in busy or compact service bays.

• Adjustable Platform Width: Customize the platform width up to 31 inches to accommodate a variety of vehicle sizes. From compact cars to full-size trucks. Ensuring maximum service flexibility in your shop.

• Platform Extensions: Front and rear platform extensions allow for the safe lifting of longer wheelbase vehicles, such as extended cab pickups. This feature expands the lift's capabilities beyond standard-sized vehicles.

• Air-Operated Lock Release: The single-point air-operated lock release ensures secure lifting and easy lowering operations. Requires an external air supply and is built for efficiency in high-volume environments.

• Self-Contained Control Unit: A separate, easy-to-access control box simplifies daily operation and long-term maintenance. The protected design enhances durability and ensures consistent performance.

• CE Certified for Safety: Complies with CE standards, offering assurance that the lift is manufactured to meet strict European safety and quality regulations. Built for reliable performance in demanding commercial use.

The Atlas FM9SL installs level with the shop floor, creating a flush, obstruction-free surface while delivering full-rise lifting power. Perfect for streamlined, professional workspaces.

Minimum Garage Requirements

✔ Max Lift Height: 73" (6'1") ✔ Lowered Height: 13.0" drive-on clearance ✔ Platform Dimensions: see specifications below ✔ Overall Dimensions (raised): see specifications below ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

✔ Max Lift Height: 73" (6'1")
✔ Lowered Height: 13.0" drive-on clearance
✔ Platform Dimensions: see specifications below
✔ Overall Dimensions (raised): see specifications below
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering. Note: required ceiling clearance equals max lift height plus your vehicle height plus working clearance. Measure your specific vehicles before ordering.

Atlas FM9SL In Ground Scissor Lift Specifications
Manufacturer Atlas
Lifting Capacity 9,000 lbs
Max Lifting Height (w/ Lifting Blocks) 73 3/4" (6' 1 3/4")
Max Lifting Height (w/o Lifting Blocks) 71" (5' 11")
Overall Length (w/ Extensions Out) 80" (6' 8")
Overall Length (w/ Extensions In) 64" (5' 4")
Platform Width 21"
Platform Thickness 4"
Minimum Lowered Height (In Ground) 13"
Width Between Platforms Adjustable up to 31"
Air Requirement 90-120 PSI
Power Unit 220V +/- 5% (Single Phase), Requires 30A Breaker
Oil Requirement 3-5 Gallons AW32 or AW46 (Not Included)
Shipping Weight 2,025 lbs

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Overview

Unmatched Floor Access. The Atlas FM9SL 9,000 lb In-Ground Scissor Lift for Clean, Open Bays

The Atlas FM9SL 9,000 lb In Ground Full-Rise Lift is designed for automotive shops that need a reliable, space-saving lift without compromising performance. One of the biggest challenges many shop owners face is finding a lift that offers strong lifting power while maintaining a clean, unobstructed floor. The Atlas FM9SL solves this problem with its flush-mounted design, making it perfect for those who want to keep the floor area free from above-ground lifts. Not only does this lift maximize the usable space, but it also provides an efficient way to lift vehicles up to 9,000 lbs with ease. In-ground scissor lifts disappear into the floor when not in use, freeing the entire bay for other equipment or vehicles. Atlas's FM9SL delivers 9K capacity in an in-ground configuration that recovers the full bay floor.

Another concern when purchasing a scissor lift is durability and ease of maintenance. The Atlas FM9SL addresses this by offering commercial-grade construction, a self-contained control unit, and easy access for routine servicing. With a lifting height of up to 73 3/4 inches, it’s ideal for servicing a wide range of vehicles, from compact cars to larger pickup trucks. And with no above-ground obstructions, vehicles can be driven over the lift from any direction, allowing for greater flexibility in vehicle positioning. 9,000 lb capacity with full-rise lift travel for service work. When stored, the lift sits flush with the floor. Drive over it, park on top of it, or use the bay for any other workflow.

The lift’s adjustable width and platform extensions ensure that it can handle vehicles with varying dimensions. Whether you’re lifting a car or a long-wheelbase truck, this Atlas scissor lift can be customized to fit the needs of your service shop. It also features an air-operated single-point lock release for quick operation, and it’s CE-certified for safety, so you can trust that it meets high-quality standards. For shops where bay flexibility matters more than installation cost, the FM9SL delivers full-rise lift capability without committing the bay's floor space permanently.

Still unsure? Browse all Scissor Lifts and compare your options.

 Pictured raising a large GMC SUV, the Atlas SLP9K delivers a full-rise lift with a robust 9,000 lb. Capacity. Built to handle demanding undercar service in high-traffic auto bays.

Benefits of the Atlas FM9SL Scissor Lift

Full-Rise Without Overhead Clearance Get full-vehicle service height without the 12-13 foot ceiling that 2-post overhead lifts require. The right alternative for shops with limited ceiling height. Open Floor When Lowered Flush-mount design lets you drive over the lift when it's stored. The bay between platforms stays usable for other work or storage. Strong Lifting Performance Heavy-duty structural rating with reinforced platforms and hydraulics designed for daily cycling. Handles the full capacity range without slowing under load. Safer Daily Operation Mechanical safety locks engage at multiple positions during the lift cycle. Composite rubber pads protect frame finish during contact. Versatile Vehicle Coverage Platform width and lift height accommodate sedans, SUVs, and most light trucks. One lift covers nearly the full passenger-vehicle range. Atlas Engineering Self-lubricating bushings and direct-drive hydraulics reduce the maintenance schedule. Less downtime, more uptime across years of cycling.

Key Features of the Atlas FM9SL 9000lb In Ground Full-Rise Scissor Lift You'll Love:

• Flush-Mounted Design: The Atlas FM9SL features a flush-mounted configuration, creating a flat, obstruction-free surface that vehicles can drive over from any direction. Ideal for maximizing space in busy or compact service bays.

• Adjustable Platform Width: Customize the platform width up to 31 inches to accommodate a variety of vehicle sizes. From compact cars to full-size trucks. Ensuring maximum service flexibility in your shop.

• Platform Extensions: Front and rear platform extensions allow for the safe lifting of longer wheelbase vehicles, such as extended cab pickups. This feature expands the lift's capabilities beyond standard-sized vehicles.

• Air-Operated Lock Release: The single-point air-operated lock release ensures secure lifting and easy lowering operations. Requires an external air supply and is built for efficiency in high-volume environments.

• Self-Contained Control Unit: A separate, easy-to-access control box simplifies daily operation and long-term maintenance. The protected design enhances durability and ensures consistent performance.

• CE Certified for Safety: Complies with CE standards, offering assurance that the lift is manufactured to meet strict European safety and quality regulations. Built for reliable performance in demanding commercial use.

 The Atlas FM9SL installs level with the shop floor, creating a flush, obstruction-free surface while delivering full-rise lifting power. Perfect for streamlined, professional workspaces.

Minimum Garage Requirements

✔ Max Lift Height: 73" (6'1") ✔ Lowered Height: 13.0" drive-on clearance ✔ Platform Dimensions: see specifications below ✔ Overall Dimensions (raised): see specifications below ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

✔ Max Lift Height: 73" (6'1")
✔ Lowered Height: 13.0" drive-on clearance
✔ Platform Dimensions: see specifications below
✔ Overall Dimensions (raised): see specifications below
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering. Note: required ceiling clearance equals max lift height plus your vehicle height plus working clearance. Measure your specific vehicles before ordering.

Atlas FM9SL In Ground Scissor Lift Specifications
Manufacturer Atlas
Lifting Capacity 9,000 lbs
Max Lifting Height (w/ Lifting Blocks) 73 3/4" (6' 1 3/4")
Max Lifting Height (w/o Lifting Blocks) 71" (5' 11")
Overall Length (w/ Extensions Out) 80" (6' 8")
Overall Length (w/ Extensions In) 64" (5' 4")
Platform Width 21"
Platform Thickness 4"
Minimum Lowered Height (In Ground) 13"
Width Between Platforms Adjustable up to 31"
Air Requirement 90-120 PSI
Power Unit 220V +/- 5% (Single Phase), Requires 30A Breaker
Oil Requirement 3-5 Gallons AW32 or AW46 (Not Included)
Shipping Weight 2,025 lbs

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Warranty

Warranty Policy

  • Most of our products come with a 1-Year Limited Warranty covering structural, hydraulic, and electrical components (where applicable). Wear items like belts, pads, and hoses are covered under a 90-day warranty.
  • What’s Covered:
    • Defects in materials or workmanship under normal use.
    • Coverage applies to the original purchaser only.
    • Parts will be repaired or replaced at our discretion.
  • What’s Not Covered:
    • Labor or shipping for warranty work.
    • Normal wear and tear items.
    • Equipment damaged by misuse, improper installation, neglect, or unauthorized repairs.
    • Equipment not maintained according to manufacturer guidelines.

Customer Responsibilities

  • Maintain equipment regularly.
  • Use clean, lubricated, moisture-free air for pneumatic parts.
  • Use surge protection for electric components.
  • Ensure proper electrical amperage is supplied.
  • Warranty claims must be pre-approved in writing.

Legal Disclaimer

  • This warranty replaces all other expressed or implied warranties, including merchantability or fitness for a particular purpose. We are not liable for any incidental or consequential damages, such as lost profit, substitute equipment, or commercial interruption.

Need Help?

⛟Shipping and Returns

Shipping Policy

  • Large items ship via commercial freight carriers using 53-foot enclosed tractor-trailers. Please ensure your delivery address is a legitimate business location that can accommodate this size vehicle. Residential addresses, farms, and limited-access locations (e.g., schools, storage units, government facilities) may incur additional charges.

Delivery Access

  • The truck must have clear access in and out of your property.
  • We cannot ship to vague locations (e.g., “end of Sam’s Club parking lot”) or addresses that require passing through gates or checkpoints without prior coordination.
  • If a semi cannot access the location, delivery will be delayed or denied.

Unloading Responsibilities

  • Customers are 100% responsible for unloading the shipment. You will need a forklift, skid steer, rollback wrecker, or similar equipment. The truck driver will not help unload, and disassembly inside the trailer is not permitted for safety and insurance reasons.
  • Liftgate service is available for lighter items (under 1,000 lbs) for an additional fee, but most heavy equipment, especially lifts, cannot be unloaded by liftgate.

Scheduling and Communication

  • Most freight carriers offer a free 24-hour call-ahead when the product reaches the terminal near you. Make sure we have a cell or work number on file to avoid missed calls and delays.
  • “Call when 30 minutes away” requests cannot be guaranteed.
  • Missed appointments may delay delivery and require rescheduling at the carrier’s discretion.

Freight Terminal Pickup or Alternate Delivery

  • If you can’t unload at your location, we can ship to a local freight terminal for pickup.
  • Alternatively, consider shipping to a friend’s business that has unloading equipment. Ensure they know how to inspect for damage and note it properly.

Inspection & Freight Damage

  • Inspect the shipment before signing the delivery receipt. If there is damage, note it clearly on the bill of lading and take photos.
  • Failure to note visible damage may forfeit your right to file a freight claim.
  • All freight-related damage or shortages must be reported within 24 hours of delivery.

Self-Arranged Freight

  • Customers using their own freight carrier must:
    • Provide a Bill of Lading
    • Be available 10 AM – 4 PM EST for truck loading
    • Accept that skid and brace fees ($20–$30) may apply for packaging safety

Returns & Cancellations

  • If you’re not satisfied with your purchase, please contact us within 10 days of purchase for return or exchange authorization.
  • Return Conditions:
    • All returns must be pre-approved in writing.
    • Items must be new, uninstalled, and in original packaging.
    • Buyer is responsible for return shipping costs.
    • All returns are subject to a 15% restocking fee.
    • Refunds are issued once items are received, tested, and approved by our team.
  • Damaged or Defective Items:
    • Freight-damaged products must be noted on the delivery receipt and reported within 24 hours.
    • Small parcel damage (UPS/FedEx) should be noted and reported within 7 days.
    • Defective or damaged items will be repaired or replaced at our discretion. If no replacement is available, a refund may be issued.
  • Cancellations:
    • A 5% cancellation fee applies to any order that has been processed but not yet shipped.
    • We do not issue refunds for unauthorized returns.

Need Help?

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Overview

Unmatched Floor Access. The Atlas FM9SL 9,000 lb In-Ground Scissor Lift for Clean, Open Bays

The Atlas FM9SL 9,000 lb In Ground Full-Rise Lift is designed for automotive shops that need a reliable, space-saving lift without compromising performance. One of the biggest challenges many shop owners face is finding a lift that offers strong lifting power while maintaining a clean, unobstructed floor. The Atlas FM9SL solves this problem with its flush-mounted design, making it perfect for those who want to keep the floor area free from above-ground lifts. Not only does this lift maximize the usable space, but it also provides an efficient way to lift vehicles up to 9,000 lbs with ease. In-ground scissor lifts disappear into the floor when not in use, freeing the entire bay for other equipment or vehicles. Atlas's FM9SL delivers 9K capacity in an in-ground configuration that recovers the full bay floor.

Another concern when purchasing a scissor lift is durability and ease of maintenance. The Atlas FM9SL addresses this by offering commercial-grade construction, a self-contained control unit, and easy access for routine servicing. With a lifting height of up to 73 3/4 inches, it’s ideal for servicing a wide range of vehicles, from compact cars to larger pickup trucks. And with no above-ground obstructions, vehicles can be driven over the lift from any direction, allowing for greater flexibility in vehicle positioning. 9,000 lb capacity with full-rise lift travel for service work. When stored, the lift sits flush with the floor. Drive over it, park on top of it, or use the bay for any other workflow.

The lift’s adjustable width and platform extensions ensure that it can handle vehicles with varying dimensions. Whether you’re lifting a car or a long-wheelbase truck, this Atlas scissor lift can be customized to fit the needs of your service shop. It also features an air-operated single-point lock release for quick operation, and it’s CE-certified for safety, so you can trust that it meets high-quality standards. For shops where bay flexibility matters more than installation cost, the FM9SL delivers full-rise lift capability without committing the bay's floor space permanently.

Still unsure? Browse all Scissor Lifts and compare your options.

 Pictured raising a large GMC SUV, the Atlas SLP9K delivers a full-rise lift with a robust 9,000 lb. Capacity. Built to handle demanding undercar service in high-traffic auto bays.

Benefits of the Atlas FM9SL Scissor Lift

Full-Rise Without Overhead Clearance Get full-vehicle service height without the 12-13 foot ceiling that 2-post overhead lifts require. The right alternative for shops with limited ceiling height. Open Floor When Lowered Flush-mount design lets you drive over the lift when it's stored. The bay between platforms stays usable for other work or storage. Strong Lifting Performance Heavy-duty structural rating with reinforced platforms and hydraulics designed for daily cycling. Handles the full capacity range without slowing under load. Safer Daily Operation Mechanical safety locks engage at multiple positions during the lift cycle. Composite rubber pads protect frame finish during contact. Versatile Vehicle Coverage Platform width and lift height accommodate sedans, SUVs, and most light trucks. One lift covers nearly the full passenger-vehicle range. Atlas Engineering Self-lubricating bushings and direct-drive hydraulics reduce the maintenance schedule. Less downtime, more uptime across years of cycling.

Key Features of the Atlas FM9SL 9000lb In Ground Full-Rise Scissor Lift You'll Love:

• Flush-Mounted Design: The Atlas FM9SL features a flush-mounted configuration, creating a flat, obstruction-free surface that vehicles can drive over from any direction. Ideal for maximizing space in busy or compact service bays.

• Adjustable Platform Width: Customize the platform width up to 31 inches to accommodate a variety of vehicle sizes. From compact cars to full-size trucks. Ensuring maximum service flexibility in your shop.

• Platform Extensions: Front and rear platform extensions allow for the safe lifting of longer wheelbase vehicles, such as extended cab pickups. This feature expands the lift's capabilities beyond standard-sized vehicles.

• Air-Operated Lock Release: The single-point air-operated lock release ensures secure lifting and easy lowering operations. Requires an external air supply and is built for efficiency in high-volume environments.

• Self-Contained Control Unit: A separate, easy-to-access control box simplifies daily operation and long-term maintenance. The protected design enhances durability and ensures consistent performance.

• CE Certified for Safety: Complies with CE standards, offering assurance that the lift is manufactured to meet strict European safety and quality regulations. Built for reliable performance in demanding commercial use.

 The Atlas FM9SL installs level with the shop floor, creating a flush, obstruction-free surface while delivering full-rise lifting power. Perfect for streamlined, professional workspaces.

Minimum Garage Requirements

✔ Max Lift Height: 73" (6'1") ✔ Lowered Height: 13.0" drive-on clearance ✔ Platform Dimensions: see specifications below ✔ Overall Dimensions (raised): see specifications below ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

✔ Max Lift Height: 73" (6'1")
✔ Lowered Height: 13.0" drive-on clearance
✔ Platform Dimensions: see specifications below
✔ Overall Dimensions (raised): see specifications below
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Electrical: 220V +/- 5% (Single Phase), Requires 30A Breaker

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering. Note: required ceiling clearance equals max lift height plus your vehicle height plus working clearance. Measure your specific vehicles before ordering.

Atlas FM9SL In Ground Scissor Lift Specifications
Manufacturer Atlas
Lifting Capacity 9,000 lbs
Max Lifting Height (w/ Lifting Blocks) 73 3/4" (6' 1 3/4")
Max Lifting Height (w/o Lifting Blocks) 71" (5' 11")
Overall Length (w/ Extensions Out) 80" (6' 8")
Overall Length (w/ Extensions In) 64" (5' 4")
Platform Width 21"
Platform Thickness 4"
Minimum Lowered Height (In Ground) 13"
Width Between Platforms Adjustable up to 31"
Air Requirement 90-120 PSI
Power Unit 220V +/- 5% (Single Phase), Requires 30A Breaker
Oil Requirement 3-5 Gallons AW32 or AW46 (Not Included)
Shipping Weight 2,025 lbs

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Warranty

Warranty Policy

  • Most of our products come with a 1-Year Limited Warranty covering structural, hydraulic, and electrical components (where applicable). Wear items like belts, pads, and hoses are covered under a 90-day warranty.
  • What’s Covered:
    • Defects in materials or workmanship under normal use.
    • Coverage applies to the original purchaser only.
    • Parts will be repaired or replaced at our discretion.
  • What’s Not Covered:
    • Labor or shipping for warranty work.
    • Normal wear and tear items.
    • Equipment damaged by misuse, improper installation, neglect, or unauthorized repairs.
    • Equipment not maintained according to manufacturer guidelines.

Customer Responsibilities

  • Maintain equipment regularly.
  • Use clean, lubricated, moisture-free air for pneumatic parts.
  • Use surge protection for electric components.
  • Ensure proper electrical amperage is supplied.
  • Warranty claims must be pre-approved in writing.

Legal Disclaimer

  • This warranty replaces all other expressed or implied warranties, including merchantability or fitness for a particular purpose. We are not liable for any incidental or consequential damages, such as lost profit, substitute equipment, or commercial interruption.

Need Help?

⛟Shipping and Returns

Shipping Policy

  • Large items ship via commercial freight carriers using 53-foot enclosed tractor-trailers. Please ensure your delivery address is a legitimate business location that can accommodate this size vehicle. Residential addresses, farms, and limited-access locations (e.g., schools, storage units, government facilities) may incur additional charges.

Delivery Access

  • The truck must have clear access in and out of your property.
  • We cannot ship to vague locations (e.g., “end of Sam’s Club parking lot”) or addresses that require passing through gates or checkpoints without prior coordination.
  • If a semi cannot access the location, delivery will be delayed or denied.

Unloading Responsibilities

  • Customers are 100% responsible for unloading the shipment. You will need a forklift, skid steer, rollback wrecker, or similar equipment. The truck driver will not help unload, and disassembly inside the trailer is not permitted for safety and insurance reasons.
  • Liftgate service is available for lighter items (under 1,000 lbs) for an additional fee, but most heavy equipment, especially lifts, cannot be unloaded by liftgate.

Scheduling and Communication

  • Most freight carriers offer a free 24-hour call-ahead when the product reaches the terminal near you. Make sure we have a cell or work number on file to avoid missed calls and delays.
  • “Call when 30 minutes away” requests cannot be guaranteed.
  • Missed appointments may delay delivery and require rescheduling at the carrier’s discretion.

Freight Terminal Pickup or Alternate Delivery

  • If you can’t unload at your location, we can ship to a local freight terminal for pickup.
  • Alternatively, consider shipping to a friend’s business that has unloading equipment. Ensure they know how to inspect for damage and note it properly.

Inspection & Freight Damage

  • Inspect the shipment before signing the delivery receipt. If there is damage, note it clearly on the bill of lading and take photos.
  • Failure to note visible damage may forfeit your right to file a freight claim.
  • All freight-related damage or shortages must be reported within 24 hours of delivery.

Self-Arranged Freight

  • Customers using their own freight carrier must:
    • Provide a Bill of Lading
    • Be available 10 AM – 4 PM EST for truck loading
    • Accept that skid and brace fees ($20–$30) may apply for packaging safety

Returns & Cancellations

  • If you’re not satisfied with your purchase, please contact us within 10 days of purchase for return or exchange authorization.
  • Return Conditions:
    • All returns must be pre-approved in writing.
    • Items must be new, uninstalled, and in original packaging.
    • Buyer is responsible for return shipping costs.
    • All returns are subject to a 15% restocking fee.
    • Refunds are issued once items are received, tested, and approved by our team.
  • Damaged or Defective Items:
    • Freight-damaged products must be noted on the delivery receipt and reported within 24 hours.
    • Small parcel damage (UPS/FedEx) should be noted and reported within 7 days.
    • Defective or damaged items will be repaired or replaced at our discretion. If no replacement is available, a refund may be issued.
  • Cancellations:
    • A 5% cancellation fee applies to any order that has been processed but not yet shipped.
    • We do not issue refunds for unauthorized returns.

Need Help?

★Reviews

Customer Reviews

Be the first to write a review
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