AMGO Frame Cradle Pads | 20802

Warranty

• Steel Structure Components (columns, carriages, arms, beams, platforms, ramps, scissor, base plate, etc.): 5 Years
• Hydraulic Parts (cylinders, oil seals, hoses, fittings): 3 Years
• Other Parts (excluding consumables like rubber pads), electrical components, power units: 2 Years
• Warranty applies to the 48 contiguous states; contact AMGO for coverage outside this area.
• Warranty claims require troubleshooting with AMGO by phone first; photos or videos may be required.
• Warranty parts ship free via standard ground; expedited shipping is at the customer’s expense.
• Warranty does not cover downtime, labor, or costs due to equipment being out of service.
• Customer must follow AMGO’s installation specifications exactly; improper installation may void warranty.

For assistance, contact us at: support@pitstop-pro.com or call (470) 208-2754.

Shipping

• Freight shipping only within the lower 48 states and Canada.
• Orders typically arrive within 2–7 business days, but may take up to 21 days depending on item size, quantity, and destination.
• Delivery dates are estimates only and not guaranteed.
• Customer is responsible for unloading freight shipments from the delivery truck. If no forklift or loading dock is available, the order must be shipped to a freight terminal for customer pickup or collected directly from an AMGO warehouse.
• Liftgate service is available for an additional fee on qualifying products (not available for vehicle lifts).
• Customer is responsible for re-delivery charges if delivery is missed, shipment is redirected, or storage fees are incurred.
• Inspect all shipments immediately upon arrival. You have the right to inspect before signing. Note any damage or suspected damage on the Bill of Lading.
• Hidden damage or missing parts must be reported to AMGO and the freight carrier within 48 hours of delivery.
• AMGO is not responsible for downtime or costs incurred due to shipping delays.

Returns

• 30-day return window from the invoice date for eligible items.
• All returns require prior authorization from AMGO; unauthorized returns will be refused.
• Items must be unused, in original packaging, and include all manuals, accessories, and packing material.
• Non-returnable items: Used, damaged, or missing components.
• 25% restocking fee applies to non-defective returns. Additional fees may apply for opened or incomplete products.
• Customer is responsible for return freight costs.
• Defective or incorrectly shipped merchandise will be replaced or refunded at no cost.
• Cancelled orders before shipment are subject to a 3% processing fee. Orders cancelled after shipment will be subject to shipping costs and restocking fees.

For assistance, contact us at: support@pitstop-pro.com or call (470) 208-2754.