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TOPDON T-Ninja Box automotive key and immobilizer programming tool front view

TOPDON T-Ninja Box Immobilizer Box & Key Programmer for Phoenix Line, EEPROM | TNBOX

by TOPDON
SKU TNBOX
Save $200.00
$999.00
$799.00

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Do real EEPROM, MCU, and bench IMMO jobs with the TOPDON T-Ninja Box

 

Buying an automotive key programming tool for modern IMMO work can get messy fast. A lot of “key tools” sound great until you realize they cannot handle EEPROM or bench workflows, or they only work on a narrow list of vehicles. Then you are stuck juggling adapters, hunting for pinouts, and wasting time redoing reads that should have been clean the first time. If you are a locksmith or shop, that downtime costs real money and it turns simple jobs into long days. The TOPDON Immobilizer Box and Key Programmer fixes that by giving you a dedicated IMMO programming box built for serious chip work and real coverage.

The T-Ninja Box is TOPDON’s newest immobilizer box for the Phoenix line, designed to read and write key chip data, generate special keys, and support common IMMO modules like engine, transmission, instrument, CAS, body, and lock systems. It is built for Euro, Asian, and US coverage, including brands like Volkswagen, Audi, BMW, Mercedes-Benz, Toyota, and more. You also get strong ECU, MCU, and EEPROM compatibility across major chip makers such as Atmel, ST, MicroChip, Renesas R32C, and NEC. Power is simple with DC 12V input, and the hardware is shop-friendly with a compact footprint and a carry case for transport. If you already run a Phoenix scanner, this is the add-on that expands what you can take on without switching ecosystems.

Even if you searched for the TOPDON T-Ninja Pro, this product is the “box” side of that kind of workflow, meaning it focuses on immobilizer programming, EEPROM, MCU, and bench functions rather than being a key programmer tablet by itself. The big win is how it pairs with the TOPDON Phoenix Series with an easy connection and no binding. That makes it a practical IMMO key programming tool when you want to handle replacements and matching with less guesswork. For shops doing MQB, Audi platform work, and ECU or gearbox cloning scenarios, it is built to move faster with more accurate reads and broader bench support. Bottom line, it is a serious automotive key programming tool for people who cannot afford tool limitations.

If this isn’t the machine for you, explore more Key Programming Tools.

T-Ninja Box key programmer device showing integrated DIP socket and chip programming interface on the front

Benefits of the TOPDON TNBOX Immobilizer Box

Faster bench mode workflows | Spend less time fighting ECU and EEPROM jobs.

Broader IMMO module coverage | Handle more systems without switching tools.

Better VW and Audi support | Tackle common platform replacements confidently.

Strong chip maker compatibility | Works across major ECU and MCU families.

Seamless Phoenix scanner pairing | Expand capabilities without extra learning curve.

More high-value key services | Take on harder jobs and keep revenue in-house.

Key Features of the TOPDON TNBOX Key Programmer You'll Love:

  • Broad vehicle coverage with serious chip compatibility: With the T-Ninja Box, you are not buying a “nice try” tool that only works on a handful of platforms. It includes a comprehensive vehicle models database across US, Euro, and Asian brands, covering common names like Volkswagen, Audi, BMW, Mercedes-Benz, and Toyota. More importantly, it supports major ECU, MCU, and EEPROM manufacturers, so you can handle real chip work instead of getting stuck at the first roadblock.
  • EEPROM, MCU, and bench workflows that actually save time: This is built for the jobs that burn hours when your tool is not up to it. The T-Ninja Box supports bench mode copy workflows and common immobilizer module tasks, so you can work smarter when OBD-only routes are not an option. That means fewer dead ends, less trial and error, and more repeatable results on tough key and module jobs.
  • VW and Audi platform support for modern replacement scenarios: If you see Volkswagen and Audi regularly, you know how quickly things can get complicated with newer generations. The T-Ninja Box supports reading and writing for fourth-generation Volkswagen UDS engine chips and supports engine replacement for Volkswagen and Audi MQB platform vehicles. It also supports replacements like instrument and steering column without needing original engine data in certain scenarios, since data can be read directly from the key. The goal is simple: get you through real-world replacement work with fewer surprises.
  • Advanced functions for high-value IMMO work: This tool is not just for basic reads and writes, it is built for higher-level work that customers pay for. It supports functions like Mercedes-Benz infrared key matching, lock reading and writing, and multiple generations of engine computer cloning and gearbox computer procedures. When you can offer these services confidently, you stop turning away complicated jobs and you start keeping that revenue in-house.
  • Phoenix Series integration with an easy connection: If you already use TOPDON Phoenix scanners, the T-Ninja Box fits naturally into your workflow. It is compatible across the Phoenix lineup and connects in a simple, intuitive way with no binding needed. That keeps your process clean, especially when you are moving between diagnostics and immobilizer tasks. In day-to-day shop life, fewer setup headaches means more cars out the door.
T-Ninja Box automotive key programming unit shown at an angle with built in chip reader and DIP socket area

TOPDON TNBOX Immobilizer Box Specifications
Manufacturer TOPDON
Product Type Immobilizer box and automotive key programming tool
Compatibility TOPDON Phoenix Series scanners (Phoenix Max, Phoenix Smart, Phoenix Remote, Phoenix Elite, Phoenix Lite 2, Phoenix Pro, Phoenix Plus, Phoenix, Phoenix Lite)
Supported Systems Engine, Automatic Transmission, Instrument, CAS, Body, Lock systems
Chip and Module Coverage ECU, MCU, EEPROM workflows supported
Supported Chip Makers Atmel, ST, MicroChip, Renesas R32C, NEC, and more
Input Voltage DC 12V
Input Current 500mA
Working Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Dimensions 216 × 117 × 41 mm (8.5 × 4.6 × 1.6 inches)
Net Weight 0.55 kg (1.21 lb)
Warranty 1 Year
What’s In The Box T-Ninja Box; Main Cable; XTA001; MCU 1; MCU 2; EEPROM; MB Key; INS Cable V1; MCU Cable V1; Bench Mode Cable; Matching Adapter A (5 pcs); Matching Adapter B (6 pcs); Matching Adapter C (7 pcs); Matching Adapter D (8 pcs); Matching Adapter E (6 pcs); Switching Power Supply; User Manual; Carrying Case; Packing Box
Manual

Click to view the T-Ninja Box Manual

Overview

Do real EEPROM, MCU, and bench IMMO jobs with the TOPDON T-Ninja Box

 

Buying an automotive key programming tool for modern IMMO work can get messy fast. A lot of “key tools” sound great until you realize they cannot handle EEPROM or bench workflows, or they only work on a narrow list of vehicles. Then you are stuck juggling adapters, hunting for pinouts, and wasting time redoing reads that should have been clean the first time. If you are a locksmith or shop, that downtime costs real money and it turns simple jobs into long days. The TOPDON Immobilizer Box and Key Programmer fixes that by giving you a dedicated IMMO programming box built for serious chip work and real coverage.

The T-Ninja Box is TOPDON’s newest immobilizer box for the Phoenix line, designed to read and write key chip data, generate special keys, and support common IMMO modules like engine, transmission, instrument, CAS, body, and lock systems. It is built for Euro, Asian, and US coverage, including brands like Volkswagen, Audi, BMW, Mercedes-Benz, Toyota, and more. You also get strong ECU, MCU, and EEPROM compatibility across major chip makers such as Atmel, ST, MicroChip, Renesas R32C, and NEC. Power is simple with DC 12V input, and the hardware is shop-friendly with a compact footprint and a carry case for transport. If you already run a Phoenix scanner, this is the add-on that expands what you can take on without switching ecosystems.

Even if you searched for the TOPDON T-Ninja Pro, this product is the “box” side of that kind of workflow, meaning it focuses on immobilizer programming, EEPROM, MCU, and bench functions rather than being a key programmer tablet by itself. The big win is how it pairs with the TOPDON Phoenix Series with an easy connection and no binding. That makes it a practical IMMO key programming tool when you want to handle replacements and matching with less guesswork. For shops doing MQB, Audi platform work, and ECU or gearbox cloning scenarios, it is built to move faster with more accurate reads and broader bench support. Bottom line, it is a serious automotive key programming tool for people who cannot afford tool limitations.

If this isn’t the machine for you, explore more Key Programming Tools.

 T-Ninja Box key programmer device showing integrated DIP socket and chip programming interface on the front

Benefits of the TOPDON TNBOX Immobilizer Box

Faster bench mode workflows | Spend less time fighting ECU and EEPROM jobs.

Broader IMMO module coverage | Handle more systems without switching tools.

Better VW and Audi support | Tackle common platform replacements confidently.

Strong chip maker compatibility | Works across major ECU and MCU families.

Seamless Phoenix scanner pairing | Expand capabilities without extra learning curve.

More high-value key services | Take on harder jobs and keep revenue in-house.

Key Features of the TOPDON TNBOX Key Programmer You'll Love:

  • Broad vehicle coverage with serious chip compatibility: With the T-Ninja Box, you are not buying a “nice try” tool that only works on a handful of platforms. It includes a comprehensive vehicle models database across US, Euro, and Asian brands, covering common names like Volkswagen, Audi, BMW, Mercedes-Benz, and Toyota. More importantly, it supports major ECU, MCU, and EEPROM manufacturers, so you can handle real chip work instead of getting stuck at the first roadblock.
  • EEPROM, MCU, and bench workflows that actually save time: This is built for the jobs that burn hours when your tool is not up to it. The T-Ninja Box supports bench mode copy workflows and common immobilizer module tasks, so you can work smarter when OBD-only routes are not an option. That means fewer dead ends, less trial and error, and more repeatable results on tough key and module jobs.
  • VW and Audi platform support for modern replacement scenarios: If you see Volkswagen and Audi regularly, you know how quickly things can get complicated with newer generations. The T-Ninja Box supports reading and writing for fourth-generation Volkswagen UDS engine chips and supports engine replacement for Volkswagen and Audi MQB platform vehicles. It also supports replacements like instrument and steering column without needing original engine data in certain scenarios, since data can be read directly from the key. The goal is simple: get you through real-world replacement work with fewer surprises.
  • Advanced functions for high-value IMMO work: This tool is not just for basic reads and writes, it is built for higher-level work that customers pay for. It supports functions like Mercedes-Benz infrared key matching, lock reading and writing, and multiple generations of engine computer cloning and gearbox computer procedures. When you can offer these services confidently, you stop turning away complicated jobs and you start keeping that revenue in-house.
  • Phoenix Series integration with an easy connection: If you already use TOPDON Phoenix scanners, the T-Ninja Box fits naturally into your workflow. It is compatible across the Phoenix lineup and connects in a simple, intuitive way with no binding needed. That keeps your process clean, especially when you are moving between diagnostics and immobilizer tasks. In day-to-day shop life, fewer setup headaches means more cars out the door.
 T-Ninja Box automotive key programming unit shown at an angle with built in chip reader and DIP socket area

TOPDON TNBOX Immobilizer Box Specifications
Manufacturer TOPDON
Product Type Immobilizer box and automotive key programming tool
Compatibility TOPDON Phoenix Series scanners (Phoenix Max, Phoenix Smart, Phoenix Remote, Phoenix Elite, Phoenix Lite 2, Phoenix Pro, Phoenix Plus, Phoenix, Phoenix Lite)
Supported Systems Engine, Automatic Transmission, Instrument, CAS, Body, Lock systems
Chip and Module Coverage ECU, MCU, EEPROM workflows supported
Supported Chip Makers Atmel, ST, MicroChip, Renesas R32C, NEC, and more
Input Voltage DC 12V
Input Current 500mA
Working Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Dimensions 216 × 117 × 41 mm (8.5 × 4.6 × 1.6 inches)
Net Weight 0.55 kg (1.21 lb)
Warranty 1 Year
What’s In The Box T-Ninja Box; Main Cable; XTA001; MCU 1; MCU 2; EEPROM; MB Key; INS Cable V1; MCU Cable V1; Bench Mode Cable; Matching Adapter A (5 pcs); Matching Adapter B (6 pcs); Matching Adapter C (7 pcs); Matching Adapter D (8 pcs); Matching Adapter E (6 pcs); Switching Power Supply; User Manual; Carrying Case; Packing Box
Manual

Click to view the T-Ninja Box Manual

Warranty

Warranty

  • Warranty Range:
    • TOPDON warranty coverage ranges from 1 to 2 years, depending on the product.
  • Where To Find Your Exact Warranty:
    • The warranty for your specific model will be listed at the bottom of the specification table on the product page.
  • Subscription-Based Warranty Option:
    • Some TOPDON products may include a subscription-based warranty option, where coverage may extend beyond the initial term as long as the customer maintains an active subscription.
  • Warranty Coverage:
    • Covers defects in materials and workmanship for the original end-user during the valid warranty period.
    • If covered, TOPDON will repair or replace the product at its discretion.
    • Replacement units may be new or refurbished, and refurbished tools are tested to be functionally equivalent to new.
    • Warranty coverage applies to device failure resulting from a defect, not normal wear or external damage.
  • What The Warranty Does Not Cover:
    • Any damage from accident, abuse, misuse, or natural disasters.
    • Physical damage including cracked screens, broken housings, liquid damage, or chemical exposure.
    • Issues caused by insufficient or excessive electrical supply, or abnormal mechanical or environmental conditions.
    • Unauthorized disassembly, repair, or modification. Disassembly of any kind voids the limited warranty.
    • Consumable parts (including batteries and protective coatings) that naturally wear over time, unless failure is due to defects in materials or workmanship.
    • Products not used according to accompanying instructions or intended use.
    • Products with an altered or removed identification number, or products reported as stolen.
    • Damages or losses of any kind resulting from the use or misuse of the product.
  • Service Procedure (RMA Required):
    • An RMA number is required before sending any tool to TOPDON for service.
    • The end-user is responsible for shipping and insurance to TOPDON’s RMA department.
    • Tools must be properly packaged to prevent transit damage, and you should send only the parts requested by TOPDON support.
    • TOPDON covers return shipping for the repaired or replacement tool with the same delivery speed used to send it in.
    • The RMA number must be displayed on the outside of the package or it may be returned unopened.
  • Loaner / Refurbished Tool Program:
    • TOPDON may offer a refurbished loaner tool of an equal or better platform while your tool is being repaired.
    • A credit card deposit for the device’s retail value is required before a loaner can ship.
    • After repair, you may be able to keep the refurbished unit as a replacement and have the deposit refunded, or return the loaner and receive your original tool back.
    • Deposit is released once the refurbished unit is returned or an exchange agreement is made. TOPDON may decline refurbishment at its discretion.
  • Important Notes:
    • Only TOPDON authorized personnel should service TOPDON tools.

Need help confirming warranty coverage for your model? Call (470) 208-2754.

Shipping and Returns

Shipping

  • Shipping Time: 2-3 business days on in-stock items.
  • Out of Stock Items: If an item is not currently in stock, shipping time may take up to 30 days depending on supplier availability and inbound restock timing.
  • Timing Is Critical: If your delivery timeline is important, we strongly recommend contacting us before placing your order so we can confirm current stock status and an estimated ship date.

Returns

  • Money Back Guarantee: Professional Series Diagnostic Packages include a 30-day full money back guarantee. All other TOPDON products include a 3-day money back guarantee.
  • Return Window: Returns are accepted within the applicable guarantee period on eligible items.
  • Condition Requirements: Items must be unused, in like-new sellable condition, and returned in the original packaging.
  • RMA Required: Unauthorized returns will not be accepted. A return authorization is required prior to sending any items back.
  • Non-Returnable Items:
    • Items returned outside the applicable guarantee period.
    • Items that are used, damaged, missing major contents, or not in original packaging.
    • Any items listed as Final Sale.
  • Return Process:
    • Submit a return request with your order number, product name, and reason for return.
    • If approved, you will receive return instructions and a return authorization.
    • Return the item per the provided instructions and share tracking information once shipped.
    • Refunds are processed after the return is received and inspected.
  • Return Shipping Costs:
    • Customers are responsible for return shipping costs ($8.95 flat rate return shipping within the U.S.).
    • Original shipping fees are non-refundable.
  • Warranty Reference:
    • To confirm the exact warranty for your specific TOPDON product, please reference the specification table on the product page.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

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Overview

Do real EEPROM, MCU, and bench IMMO jobs with the TOPDON T-Ninja Box

 

Buying an automotive key programming tool for modern IMMO work can get messy fast. A lot of “key tools” sound great until you realize they cannot handle EEPROM or bench workflows, or they only work on a narrow list of vehicles. Then you are stuck juggling adapters, hunting for pinouts, and wasting time redoing reads that should have been clean the first time. If you are a locksmith or shop, that downtime costs real money and it turns simple jobs into long days. The TOPDON Immobilizer Box and Key Programmer fixes that by giving you a dedicated IMMO programming box built for serious chip work and real coverage.

The T-Ninja Box is TOPDON’s newest immobilizer box for the Phoenix line, designed to read and write key chip data, generate special keys, and support common IMMO modules like engine, transmission, instrument, CAS, body, and lock systems. It is built for Euro, Asian, and US coverage, including brands like Volkswagen, Audi, BMW, Mercedes-Benz, Toyota, and more. You also get strong ECU, MCU, and EEPROM compatibility across major chip makers such as Atmel, ST, MicroChip, Renesas R32C, and NEC. Power is simple with DC 12V input, and the hardware is shop-friendly with a compact footprint and a carry case for transport. If you already run a Phoenix scanner, this is the add-on that expands what you can take on without switching ecosystems.

Even if you searched for the TOPDON T-Ninja Pro, this product is the “box” side of that kind of workflow, meaning it focuses on immobilizer programming, EEPROM, MCU, and bench functions rather than being a key programmer tablet by itself. The big win is how it pairs with the TOPDON Phoenix Series with an easy connection and no binding. That makes it a practical IMMO key programming tool when you want to handle replacements and matching with less guesswork. For shops doing MQB, Audi platform work, and ECU or gearbox cloning scenarios, it is built to move faster with more accurate reads and broader bench support. Bottom line, it is a serious automotive key programming tool for people who cannot afford tool limitations.

If this isn’t the machine for you, explore more Key Programming Tools.

 T-Ninja Box key programmer device showing integrated DIP socket and chip programming interface on the front

Benefits of the TOPDON TNBOX Immobilizer Box

Faster bench mode workflows | Spend less time fighting ECU and EEPROM jobs.

Broader IMMO module coverage | Handle more systems without switching tools.

Better VW and Audi support | Tackle common platform replacements confidently.

Strong chip maker compatibility | Works across major ECU and MCU families.

Seamless Phoenix scanner pairing | Expand capabilities without extra learning curve.

More high-value key services | Take on harder jobs and keep revenue in-house.

Key Features of the TOPDON TNBOX Key Programmer You'll Love:

  • Broad vehicle coverage with serious chip compatibility: With the T-Ninja Box, you are not buying a “nice try” tool that only works on a handful of platforms. It includes a comprehensive vehicle models database across US, Euro, and Asian brands, covering common names like Volkswagen, Audi, BMW, Mercedes-Benz, and Toyota. More importantly, it supports major ECU, MCU, and EEPROM manufacturers, so you can handle real chip work instead of getting stuck at the first roadblock.
  • EEPROM, MCU, and bench workflows that actually save time: This is built for the jobs that burn hours when your tool is not up to it. The T-Ninja Box supports bench mode copy workflows and common immobilizer module tasks, so you can work smarter when OBD-only routes are not an option. That means fewer dead ends, less trial and error, and more repeatable results on tough key and module jobs.
  • VW and Audi platform support for modern replacement scenarios: If you see Volkswagen and Audi regularly, you know how quickly things can get complicated with newer generations. The T-Ninja Box supports reading and writing for fourth-generation Volkswagen UDS engine chips and supports engine replacement for Volkswagen and Audi MQB platform vehicles. It also supports replacements like instrument and steering column without needing original engine data in certain scenarios, since data can be read directly from the key. The goal is simple: get you through real-world replacement work with fewer surprises.
  • Advanced functions for high-value IMMO work: This tool is not just for basic reads and writes, it is built for higher-level work that customers pay for. It supports functions like Mercedes-Benz infrared key matching, lock reading and writing, and multiple generations of engine computer cloning and gearbox computer procedures. When you can offer these services confidently, you stop turning away complicated jobs and you start keeping that revenue in-house.
  • Phoenix Series integration with an easy connection: If you already use TOPDON Phoenix scanners, the T-Ninja Box fits naturally into your workflow. It is compatible across the Phoenix lineup and connects in a simple, intuitive way with no binding needed. That keeps your process clean, especially when you are moving between diagnostics and immobilizer tasks. In day-to-day shop life, fewer setup headaches means more cars out the door.
 T-Ninja Box automotive key programming unit shown at an angle with built in chip reader and DIP socket area

TOPDON TNBOX Immobilizer Box Specifications
Manufacturer TOPDON
Product Type Immobilizer box and automotive key programming tool
Compatibility TOPDON Phoenix Series scanners (Phoenix Max, Phoenix Smart, Phoenix Remote, Phoenix Elite, Phoenix Lite 2, Phoenix Pro, Phoenix Plus, Phoenix, Phoenix Lite)
Supported Systems Engine, Automatic Transmission, Instrument, CAS, Body, Lock systems
Chip and Module Coverage ECU, MCU, EEPROM workflows supported
Supported Chip Makers Atmel, ST, MicroChip, Renesas R32C, NEC, and more
Input Voltage DC 12V
Input Current 500mA
Working Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Dimensions 216 × 117 × 41 mm (8.5 × 4.6 × 1.6 inches)
Net Weight 0.55 kg (1.21 lb)
Warranty 1 Year
What’s In The Box T-Ninja Box; Main Cable; XTA001; MCU 1; MCU 2; EEPROM; MB Key; INS Cable V1; MCU Cable V1; Bench Mode Cable; Matching Adapter A (5 pcs); Matching Adapter B (6 pcs); Matching Adapter C (7 pcs); Matching Adapter D (8 pcs); Matching Adapter E (6 pcs); Switching Power Supply; User Manual; Carrying Case; Packing Box
Manual

Click to view the T-Ninja Box Manual

Warranty

Warranty

  • Warranty Range:
    • TOPDON warranty coverage ranges from 1 to 2 years, depending on the product.
  • Where To Find Your Exact Warranty:
    • The warranty for your specific model will be listed at the bottom of the specification table on the product page.
  • Subscription-Based Warranty Option:
    • Some TOPDON products may include a subscription-based warranty option, where coverage may extend beyond the initial term as long as the customer maintains an active subscription.
  • Warranty Coverage:
    • Covers defects in materials and workmanship for the original end-user during the valid warranty period.
    • If covered, TOPDON will repair or replace the product at its discretion.
    • Replacement units may be new or refurbished, and refurbished tools are tested to be functionally equivalent to new.
    • Warranty coverage applies to device failure resulting from a defect, not normal wear or external damage.
  • What The Warranty Does Not Cover:
    • Any damage from accident, abuse, misuse, or natural disasters.
    • Physical damage including cracked screens, broken housings, liquid damage, or chemical exposure.
    • Issues caused by insufficient or excessive electrical supply, or abnormal mechanical or environmental conditions.
    • Unauthorized disassembly, repair, or modification. Disassembly of any kind voids the limited warranty.
    • Consumable parts (including batteries and protective coatings) that naturally wear over time, unless failure is due to defects in materials or workmanship.
    • Products not used according to accompanying instructions or intended use.
    • Products with an altered or removed identification number, or products reported as stolen.
    • Damages or losses of any kind resulting from the use or misuse of the product.
  • Service Procedure (RMA Required):
    • An RMA number is required before sending any tool to TOPDON for service.
    • The end-user is responsible for shipping and insurance to TOPDON’s RMA department.
    • Tools must be properly packaged to prevent transit damage, and you should send only the parts requested by TOPDON support.
    • TOPDON covers return shipping for the repaired or replacement tool with the same delivery speed used to send it in.
    • The RMA number must be displayed on the outside of the package or it may be returned unopened.
  • Loaner / Refurbished Tool Program:
    • TOPDON may offer a refurbished loaner tool of an equal or better platform while your tool is being repaired.
    • A credit card deposit for the device’s retail value is required before a loaner can ship.
    • After repair, you may be able to keep the refurbished unit as a replacement and have the deposit refunded, or return the loaner and receive your original tool back.
    • Deposit is released once the refurbished unit is returned or an exchange agreement is made. TOPDON may decline refurbishment at its discretion.
  • Important Notes:
    • Only TOPDON authorized personnel should service TOPDON tools.

Need help confirming warranty coverage for your model? Call (470) 208-2754.

Shipping and Returns

Shipping

  • Shipping Time: 2-3 business days on in-stock items.
  • Out of Stock Items: If an item is not currently in stock, shipping time may take up to 30 days depending on supplier availability and inbound restock timing.
  • Timing Is Critical: If your delivery timeline is important, we strongly recommend contacting us before placing your order so we can confirm current stock status and an estimated ship date.

Returns

  • Money Back Guarantee: Professional Series Diagnostic Packages include a 30-day full money back guarantee. All other TOPDON products include a 3-day money back guarantee.
  • Return Window: Returns are accepted within the applicable guarantee period on eligible items.
  • Condition Requirements: Items must be unused, in like-new sellable condition, and returned in the original packaging.
  • RMA Required: Unauthorized returns will not be accepted. A return authorization is required prior to sending any items back.
  • Non-Returnable Items:
    • Items returned outside the applicable guarantee period.
    • Items that are used, damaged, missing major contents, or not in original packaging.
    • Any items listed as Final Sale.
  • Return Process:
    • Submit a return request with your order number, product name, and reason for return.
    • If approved, you will receive return instructions and a return authorization.
    • Return the item per the provided instructions and share tracking information once shipped.
    • Refunds are processed after the return is received and inspected.
  • Return Shipping Costs:
    • Customers are responsible for return shipping costs ($8.95 flat rate return shipping within the U.S.).
    • Original shipping fees are non-refundable.
  • Warranty Reference:
    • To confirm the exact warranty for your specific TOPDON product, please reference the specification table on the product page.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

★Reviews

Customer Reviews

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