⭐⭐⭐⭐⭐ 4.6 / 5.0 700+ Reviews | No Sales Tax Outside GA or IL | Military Discounts Available
⭐⭐⭐⭐⭐ 4.6 / 5.0 700+ Reviews | No Sales Tax Outside GA or IL | Military Discounts Available
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Front left side view of the Katool H100 10000lb Two-Post Auto Lift

Katool Two Post Vehicle Lift - 10,000lb Capacity | KT-H100

by KATOOL
SKU KT-H100
Save $400.00
$2,399.00
$1,999.00
No Sales Tax Outside GA & IL
Free Warehouse Pickup Available
Talk to a Specialist: (470) 208-2754
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Serious About Car Maintenance? The Katool KT-H100 10,000 lb Two-Post Lift is Your Ultimate Workshop Upgrade

Working on your vehicle shouldn’t be a hassle. Whether you're a professional mechanic or a car enthusiast, struggling with inadequate lifting equipment can make repairs and maintenance frustrating, unsafe, and inefficient. The KT-H100 Two-Post Vehicle Lift by Katool is designed to eliminate these issues, providing a reliable and robust solution that transforms your workspace. And in the 10K consumer-shop tier, the gap between budget lifts and proven-reliable lifts is huge. Many 10K lifts cut structural metal to hit a price point, then fail under sustained cycling.

With a 10,000 lb lifting capacity, this car lift is built to handle everything from compact cars to full-size SUVs with ease. Engineered with dual hydraulic chain-drive cylinders, a symmetric arm design, and manual safety release mechanisms, the KT-H100 ensures smooth operation, stability, and maximum safety. Certified to CE safety standards, this lift undergoes rigorous dynamic and static load tests to guarantee peak performance and durability. Heavy-duty steel construction at this capacity level uses thicker columns and reinforced base plates than budget 8K equivalents. The 220V motor cycles consistently at full load.

Whether you run a professional repair shop or want a game-changing upgrade for your home garage, the KT-H100 Two Post Car Lift delivers exceptional functionality, reliability, and ease of use. With its space-saving design and durable build, this lift provides seamless performance, ensuring a smooth workflow while maximizing safety. Investing in this model means securing an efficient, long-lasting, and professional-grade lifting solution that meets all your automotive maintenance needs. * For home shops, side-bay operations, and small commercial garages, the KT-H100 delivers true 10K capability with the structural margin to hold up to daily use over years, not months.

Different cars, different needs! Explore our Vehicle Lifts with varying size and weight capacities to find the perfect match for your garage.

Front right side view of the Katool KT-H100 10,000 lb Two-Post Lift

Benefits of the Katool H100 Auto Lift

Handles a Wide Range of Vehicles
10,000 lb capacity covers full-size trucks, SUVs, work vans, and most light commercial vehicles. Three-stage arms reach short and long wheelbases without swapping accessories.
Easy and Secure Operation
Single-point lock release engages and disengages all safety locks from one location. Mechanical lock-and-release means you're never holding the load on hydraulic pressure alone.
Durable & Reliable Build
Heavy-duty steel construction with reinforced base plates designed for daily cycling. Built to last through years of professional-shop use without flex or fatigue.
Space-Saving Design
Compact column footprint fits standard garage bays without forcing layout compromises. Overhead routing keeps the floor between posts clear.
Professional-Grade Performance
The 220V motor delivers consistent cycle times across the full capacity range, not just light loads. No slowing down under heavier vehicles.
Compliant with Safety Standards
Both structural design and manufacturing process meet international safety standards. The lift's been validated at full structural rating, not approximated.

Key Features of the Katool H100 10000lb Two-Post Auto Lift You'll Love:

• Symmetric Arm Design for Stability: Ensures a balanced and evenly distributed weight load, keeping vehicles stable during lifting. Ideal for heavy-duty vehicles, providing extra support and reducing imbalance risks. Symmetric arm geometry distributes load evenly across both posts, simpler to operate than asymmetric layouts for sedan-heavy fleets.

• Dual Hydraulic Chain-Drive Cylinders for Efficient Lifting: High-performance dual hydraulic cylinders deliver smooth, powerful, and consistent lifting while reducing strain on the motor. Designed for reliability with minimal maintenance. Chain-drive cylinders avoid the cable-equalization wear that's the primary failure point in cheaper 2-post lifts.

• Manual Safety Release for Enhanced Security: Features a manual safety release mechanism accessible from both sides, allowing controlled lowering to prevent sudden drops or unexpected movements. Manual safety release is mechanically simple and operator-controlled. Fewer failure modes than air-actuated alternatives.

• Rubber Pad Door Protection to Prevent Damage: Integrated rubber pad door protectors safeguard vehicles from accidental dents and scratches, maintaining a pristine condition during operation. Rubber pads protect frame finish during contact and prevent the marring that's a real issue on premium vehicle finishes.

• Extension Support Adaptors for Versatility: Includes +30mm and +120mm adaptors to accommodate various vehicle sizes and chassis heights, making it ideal for servicing everything from sports cars to large trucks. Adjustable adapters cover frame heights from low cars to body-on-frame trucks without arm-swap overhead.

Front side view of the KT-H100 Two-Post Vehicle Lift by Katool holding up a car

Minimum Garage Requirements

✔ Ceiling Height: At least 116" (9'8") recommended ✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10") ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Concrete Strength: Minimum 3,000 PSI compressive ✔ Electrical: 220V/60HZ/1PH/2.2KW ✔ Overall Lift Height: 110" (9'2") (measure before ordering)

✔ Ceiling Height: At least 116" (9'8") recommended
✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10")
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Concrete Strength: Minimum 3,000 PSI compressive
✔ Electrical: 220V/60HZ/1PH/2.2KW
✔ Overall Lift Height: 110" (9'2") (measure before ordering)

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering.

Katool H100 Professional-Grade Two-Post Car Lift Specifications
Manufacturer Katool
Lifting Capacity 10,000 lbs (4,500 kg)
Lifting Height Max: 70.75 in (1,800 mm), Min: 4.25 in (110 mm)
Overall Dimensions Height: 110.25 in (2,800 mm), Width: 142.25 in (3,614 mm)
Drive-Thru Clearance 94.5 in (2,400 mm)
Arm Reach (Front/Rear) Min: 30.75 in (780 mm) / Max: 50.5 in (1,280 mm)
Motor Power 220V/60HZ/1PH/2.2KW
Concrete Requirement 5.9 in (150 mm) thick, 3,000 PSI rating
Weight 1,256 lbs (570 kg)
Warranty 1-year limited warranty on parts and defects

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Overview

Serious About Car Maintenance? The Katool KT-H100 10,000 lb Two-Post Lift is Your Ultimate Workshop Upgrade

Working on your vehicle shouldn’t be a hassle. Whether you're a professional mechanic or a car enthusiast, struggling with inadequate lifting equipment can make repairs and maintenance frustrating, unsafe, and inefficient. The KT-H100 Two-Post Vehicle Lift by Katool is designed to eliminate these issues, providing a reliable and robust solution that transforms your workspace. And in the 10K consumer-shop tier, the gap between budget lifts and proven-reliable lifts is huge. Many 10K lifts cut structural metal to hit a price point, then fail under sustained cycling.

With a 10,000 lb lifting capacity, this car lift is built to handle everything from compact cars to full-size SUVs with ease. Engineered with dual hydraulic chain-drive cylinders, a symmetric arm design, and manual safety release mechanisms, the KT-H100 ensures smooth operation, stability, and maximum safety. Certified to CE safety standards, this lift undergoes rigorous dynamic and static load tests to guarantee peak performance and durability. Heavy-duty steel construction at this capacity level uses thicker columns and reinforced base plates than budget 8K equivalents. The 220V motor cycles consistently at full load.

Whether you run a professional repair shop or want a game-changing upgrade for your home garage, the KT-H100 Two Post Car Lift delivers exceptional functionality, reliability, and ease of use. With its space-saving design and durable build, this lift provides seamless performance, ensuring a smooth workflow while maximizing safety. Investing in this model means securing an efficient, long-lasting, and professional-grade lifting solution that meets all your automotive maintenance needs. * For home shops, side-bay operations, and small commercial garages, the KT-H100 delivers true 10K capability with the structural margin to hold up to daily use over years, not months.

Different cars, different needs! Explore our Vehicle Lifts with varying size and weight capacities to find the perfect match for your garage.

 Front right side view of the Katool KT-H100 10,000 lb Two-Post Lift

Benefits of the Katool H100 Auto Lift

Handles a Wide Range of Vehicles 10,000 lb capacity covers full-size trucks, SUVs, work vans, and most light commercial vehicles. Three-stage arms reach short and long wheelbases without swapping accessories. Easy and Secure Operation Single-point lock release engages and disengages all safety locks from one location. Mechanical lock-and-release means you're never holding the load on hydraulic pressure alone. Durable & Reliable Build Heavy-duty steel construction with reinforced base plates designed for daily cycling. Built to last through years of professional-shop use without flex or fatigue. Space-Saving Design Compact column footprint fits standard garage bays without forcing layout compromises. Overhead routing keeps the floor between posts clear. Professional-Grade Performance The 220V motor delivers consistent cycle times across the full capacity range, not just light loads. No slowing down under heavier vehicles. Compliant with Safety Standards Both structural design and manufacturing process meet international safety standards. The lift's been validated at full structural rating, not approximated.

Key Features of the Katool H100 10000lb Two-Post Auto Lift You'll Love:

• Symmetric Arm Design for Stability: Ensures a balanced and evenly distributed weight load, keeping vehicles stable during lifting. Ideal for heavy-duty vehicles, providing extra support and reducing imbalance risks. Symmetric arm geometry distributes load evenly across both posts, simpler to operate than asymmetric layouts for sedan-heavy fleets.

• Dual Hydraulic Chain-Drive Cylinders for Efficient Lifting: High-performance dual hydraulic cylinders deliver smooth, powerful, and consistent lifting while reducing strain on the motor. Designed for reliability with minimal maintenance. Chain-drive cylinders avoid the cable-equalization wear that's the primary failure point in cheaper 2-post lifts.

• Manual Safety Release for Enhanced Security: Features a manual safety release mechanism accessible from both sides, allowing controlled lowering to prevent sudden drops or unexpected movements. Manual safety release is mechanically simple and operator-controlled. Fewer failure modes than air-actuated alternatives.

• Rubber Pad Door Protection to Prevent Damage: Integrated rubber pad door protectors safeguard vehicles from accidental dents and scratches, maintaining a pristine condition during operation. Rubber pads protect frame finish during contact and prevent the marring that's a real issue on premium vehicle finishes.

• Extension Support Adaptors for Versatility: Includes +30mm and +120mm adaptors to accommodate various vehicle sizes and chassis heights, making it ideal for servicing everything from sports cars to large trucks. Adjustable adapters cover frame heights from low cars to body-on-frame trucks without arm-swap overhead.

 Front side view of the KT-H100 Two-Post Vehicle Lift by Katool holding up a car

Minimum Garage Requirements

✔ Ceiling Height: At least 116" (9'8") recommended ✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10") ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Concrete Strength: Minimum 3,000 PSI compressive ✔ Electrical: 220V/60HZ/1PH/2.2KW ✔ Overall Lift Height: 110" (9'2") (measure before ordering)

✔ Ceiling Height: At least 116" (9'8") recommended
✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10")
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Concrete Strength: Minimum 3,000 PSI compressive
✔ Electrical: 220V/60HZ/1PH/2.2KW
✔ Overall Lift Height: 110" (9'2") (measure before ordering)

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering.

Katool H100 Professional-Grade Two-Post Car Lift Specifications
Manufacturer Katool
Lifting Capacity 10,000 lbs (4,500 kg)
Lifting Height Max: 70.75 in (1,800 mm), Min: 4.25 in (110 mm)
Overall Dimensions Height: 110.25 in (2,800 mm), Width: 142.25 in (3,614 mm)
Drive-Thru Clearance 94.5 in (2,400 mm)
Arm Reach (Front/Rear) Min: 30.75 in (780 mm) / Max: 50.5 in (1,280 mm)
Motor Power 220V/60HZ/1PH/2.2KW
Concrete Requirement 5.9 in (150 mm) thick, 3,000 PSI rating
Weight 1,256 lbs (570 kg)
Warranty 1-year limited warranty on parts and defects

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Shipping/Returns

Shipping

  • Freight shipping only within the lower 48 states and Canada
  • Orders placed with us typically arrive within 7–10 days, depending on the model and quantity ordered. Please note: Due to recent tariff-related delays affecting shipments from overseas manufacturers, current shipping times may be slightly longer than usual.
  • ⚠️ Backorders: If a Katool item is out of stock, restock times are determined by Katool. An estimated restock date will be provided by email once your order is placed or upon request. Customers are encouraged to confirm availability before ordering if delivery timing is critical.
  • Customer is responsible for unloading from the truck.
  • Forklift or unloading dock service may be required.
  • Customer is responsible for any re-delivery charges.
  • Liftgate service available for $90 (Not Available for Vehicle Lifts).
  • Shipments should be inspected for damages before signing the Bill of Lading.
  • Concealed damage or missing parts: If damage or missing items are discovered after delivery, please report it within 48 hours with photos of the crate, labels, and contents.

Returns

  • 30-day return guarantee on eligible items.
  • Items must be unused and in original packaging. For freight items, customers must keep all original crating, pallets, and packing materials. If packaging is discarded or damaged, the item may be non-returnable or additional packaging and handling costs may apply.
  • Installed or used items are not returnable, including items that have been bolted down, assembled beyond basic unpacking, wired, or put into service.
  • Unauthorized returns will not be accepted.
  • Non-Returnable Items:
    • Items beyond the 30-day return window.
    • Used, installed, washed, or misused items.
    • Items missing original packaging or required components.
  • Return Process:
    • Submit a return request with order details, product name, and reason for return.
    • Returns require a Return Merchandise Form (RMA) and must be authorized by Katool before anything is sent back.
    • Customer service will provide the RMA and return instructions, including the return address and any freight preparation requirements.
    • Return item per RMA instructions and provide tracking info.
    • Refund or exchange processed within 3 days upon return receipt.
  • Refund Processing Times:
    • Credit card: 7-14 business days.
    • PayPal: Up to 48 hours.
    • Note: All refunds are subject to a 3% processing fee to cover non-refundable transaction costs, regardless of whether the item has shipped.
  • Return Shipping Costs:
    • Customers are responsible for return shipping fees.
    • Shipping fees are non-refundable.
    • A 20% restocking fee applies.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

Warranty

Warranty

  • Warranty:
    • 12-month limited warranty covering all parts and defects.
    • 36-month structural warranty for vehicle lifts.
  • Warranty Coverage:
    • Covers cylinders, power units, motors, displays, and electronics.
    • Structural elements of the equipment.
    • Replacement parts provided at no charge with free shipping.
  • Warranty Terms & Conditions:
    • Claims must be made within the valid warranty period.
    • Warranty is non-transferable.
    • Customers may need to provide photos or videos for claim verification.
    • Katool warranty support is handled by Katool’s US based support team. Katool may require diagnostics, photos, or the return of a component for testing before a replacement is sent.
    • Pitstop Pro can assist with order details and follow ups, but we cannot override Katool’s warranty process.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

★Reviews

Customer Reviews

Based on 9 reviews
67%
(6)
33%
(3)
0%
(0)
0%
(0)
0%
(0)
J
Joshua
Excellent product

Product was packaged well. Went together smoothly. Looks great!!

User picture
T
Tony Rice
Great!

For the price, you honestly cannot beat it. Functions exactly as it should. Fits perfect in my bay. Now I can get some side work done. Handles a 2002 Chevy 2500 crew cab with a 6.6 no problem. Arms bend a bit with more weight but it’s to be expected with telescoping arms. No complaints. Instructions give you all you need to know for install, if you can’t figure it out maybe call someone who knows or read up on it. Build quality is good, price is good, lift capacity seems to be close to what is advertised. Was easy to install, squared up with a laser level and spaced accordingly (110.25” to inside of each post I believe). I’m happy with it. It should be paid back off in about a month. The concrete anchors it comes with, they seem to be ok. I got 10 regular wedge anchors (3/4”) from hardware store. Supposedly the pin drive anchors it come with are a good option. I would highly recommend getting name brand concrete anchors either way. Thanks to KATool for the quick delivery and answering my questions with one phone call.

User picture User picture User picture User picture
A
A.SW. Hinds III
Best Lift EVER ! ! !

Absolutely must have the 2 post/swingarm design to allow work on suspension, tires, wheels etc ! ! !

User picture
F
Francis Uriah
Katool lift

Amazing lift . Easy to install fast shipping a works dam good can’t complain one bit . Would recommend. 1000 times . Could use better instructions but easy to figure out .

User picture
123
NO SALES TAX

Orders outside GA and IL are 100% sales tax-free

Give us a call

Our phone team is available 8 AM - 8 PM ET, every day at 470-208-2754

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700+ Reviews

Highly rated and customer-approved. View all!

Overview

Serious About Car Maintenance? The Katool KT-H100 10,000 lb Two-Post Lift is Your Ultimate Workshop Upgrade

Working on your vehicle shouldn’t be a hassle. Whether you're a professional mechanic or a car enthusiast, struggling with inadequate lifting equipment can make repairs and maintenance frustrating, unsafe, and inefficient. The KT-H100 Two-Post Vehicle Lift by Katool is designed to eliminate these issues, providing a reliable and robust solution that transforms your workspace. And in the 10K consumer-shop tier, the gap between budget lifts and proven-reliable lifts is huge. Many 10K lifts cut structural metal to hit a price point, then fail under sustained cycling.

With a 10,000 lb lifting capacity, this car lift is built to handle everything from compact cars to full-size SUVs with ease. Engineered with dual hydraulic chain-drive cylinders, a symmetric arm design, and manual safety release mechanisms, the KT-H100 ensures smooth operation, stability, and maximum safety. Certified to CE safety standards, this lift undergoes rigorous dynamic and static load tests to guarantee peak performance and durability. Heavy-duty steel construction at this capacity level uses thicker columns and reinforced base plates than budget 8K equivalents. The 220V motor cycles consistently at full load.

Whether you run a professional repair shop or want a game-changing upgrade for your home garage, the KT-H100 Two Post Car Lift delivers exceptional functionality, reliability, and ease of use. With its space-saving design and durable build, this lift provides seamless performance, ensuring a smooth workflow while maximizing safety. Investing in this model means securing an efficient, long-lasting, and professional-grade lifting solution that meets all your automotive maintenance needs. * For home shops, side-bay operations, and small commercial garages, the KT-H100 delivers true 10K capability with the structural margin to hold up to daily use over years, not months.

Different cars, different needs! Explore our Vehicle Lifts with varying size and weight capacities to find the perfect match for your garage.

 Front right side view of the Katool KT-H100 10,000 lb Two-Post Lift

Benefits of the Katool H100 Auto Lift

Handles a Wide Range of Vehicles 10,000 lb capacity covers full-size trucks, SUVs, work vans, and most light commercial vehicles. Three-stage arms reach short and long wheelbases without swapping accessories. Easy and Secure Operation Single-point lock release engages and disengages all safety locks from one location. Mechanical lock-and-release means you're never holding the load on hydraulic pressure alone. Durable & Reliable Build Heavy-duty steel construction with reinforced base plates designed for daily cycling. Built to last through years of professional-shop use without flex or fatigue. Space-Saving Design Compact column footprint fits standard garage bays without forcing layout compromises. Overhead routing keeps the floor between posts clear. Professional-Grade Performance The 220V motor delivers consistent cycle times across the full capacity range, not just light loads. No slowing down under heavier vehicles. Compliant with Safety Standards Both structural design and manufacturing process meet international safety standards. The lift's been validated at full structural rating, not approximated.

Key Features of the Katool H100 10000lb Two-Post Auto Lift You'll Love:

• Symmetric Arm Design for Stability: Ensures a balanced and evenly distributed weight load, keeping vehicles stable during lifting. Ideal for heavy-duty vehicles, providing extra support and reducing imbalance risks. Symmetric arm geometry distributes load evenly across both posts, simpler to operate than asymmetric layouts for sedan-heavy fleets.

• Dual Hydraulic Chain-Drive Cylinders for Efficient Lifting: High-performance dual hydraulic cylinders deliver smooth, powerful, and consistent lifting while reducing strain on the motor. Designed for reliability with minimal maintenance. Chain-drive cylinders avoid the cable-equalization wear that's the primary failure point in cheaper 2-post lifts.

• Manual Safety Release for Enhanced Security: Features a manual safety release mechanism accessible from both sides, allowing controlled lowering to prevent sudden drops or unexpected movements. Manual safety release is mechanically simple and operator-controlled. Fewer failure modes than air-actuated alternatives.

• Rubber Pad Door Protection to Prevent Damage: Integrated rubber pad door protectors safeguard vehicles from accidental dents and scratches, maintaining a pristine condition during operation. Rubber pads protect frame finish during contact and prevent the marring that's a real issue on premium vehicle finishes.

• Extension Support Adaptors for Versatility: Includes +30mm and +120mm adaptors to accommodate various vehicle sizes and chassis heights, making it ideal for servicing everything from sports cars to large trucks. Adjustable adapters cover frame heights from low cars to body-on-frame trucks without arm-swap overhead.

 Front side view of the KT-H100 Two-Post Vehicle Lift by Katool holding up a car

Minimum Garage Requirements

✔ Ceiling Height: At least 116" (9'8") recommended ✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10") ✔ Concrete Thickness: Minimum 4" (101.6 mm) ✔ Concrete Strength: Minimum 3,000 PSI compressive ✔ Electrical: 220V/60HZ/1PH/2.2KW ✔ Overall Lift Height: 110" (9'2") (measure before ordering)

✔ Ceiling Height: At least 116" (9'8") recommended
✔ Footprint: 94" drive-thru x 142" overall (7'10" x 11'10")
✔ Concrete Thickness: Minimum 4" (101.6 mm)
✔ Concrete Strength: Minimum 3,000 PSI compressive
✔ Electrical: 220V/60HZ/1PH/2.2KW
✔ Overall Lift Height: 110" (9'2") (measure before ordering)

*Concrete must meet the manufacturer's minimum requirements as specified above. Installing this lift on inadequate concrete may result in serious injury or death. It is the customer's responsibility to verify concrete thickness and strength prior to purchase and installation. Stacking taller vehicles vertically may require additional ceiling height. Measure your specific vehicles before ordering.

Katool H100 Professional-Grade Two-Post Car Lift Specifications
Manufacturer Katool
Lifting Capacity 10,000 lbs (4,500 kg)
Lifting Height Max: 70.75 in (1,800 mm), Min: 4.25 in (110 mm)
Overall Dimensions Height: 110.25 in (2,800 mm), Width: 142.25 in (3,614 mm)
Drive-Thru Clearance 94.5 in (2,400 mm)
Arm Reach (Front/Rear) Min: 30.75 in (780 mm) / Max: 50.5 in (1,280 mm)
Motor Power 220V/60HZ/1PH/2.2KW
Concrete Requirement 5.9 in (150 mm) thick, 3,000 PSI rating
Weight 1,256 lbs (570 kg)
Warranty 1-year limited warranty on parts and defects

Ready to upgrade your garage? Talk to a Lift Specialist or explore more options.

Call (470) 208-2754 Request a Quote Browse All Lifts
Manual
Shipping/Returns

Shipping

  • Freight shipping only within the lower 48 states and Canada
  • Orders placed with us typically arrive within 7–10 days, depending on the model and quantity ordered. Please note: Due to recent tariff-related delays affecting shipments from overseas manufacturers, current shipping times may be slightly longer than usual.
  • ⚠️ Backorders: If a Katool item is out of stock, restock times are determined by Katool. An estimated restock date will be provided by email once your order is placed or upon request. Customers are encouraged to confirm availability before ordering if delivery timing is critical.
  • Customer is responsible for unloading from the truck.
  • Forklift or unloading dock service may be required.
  • Customer is responsible for any re-delivery charges.
  • Liftgate service available for $90 (Not Available for Vehicle Lifts).
  • Shipments should be inspected for damages before signing the Bill of Lading.
  • Concealed damage or missing parts: If damage or missing items are discovered after delivery, please report it within 48 hours with photos of the crate, labels, and contents.

Returns

  • 30-day return guarantee on eligible items.
  • Items must be unused and in original packaging. For freight items, customers must keep all original crating, pallets, and packing materials. If packaging is discarded or damaged, the item may be non-returnable or additional packaging and handling costs may apply.
  • Installed or used items are not returnable, including items that have been bolted down, assembled beyond basic unpacking, wired, or put into service.
  • Unauthorized returns will not be accepted.
  • Non-Returnable Items:
    • Items beyond the 30-day return window.
    • Used, installed, washed, or misused items.
    • Items missing original packaging or required components.
  • Return Process:
    • Submit a return request with order details, product name, and reason for return.
    • Returns require a Return Merchandise Form (RMA) and must be authorized by Katool before anything is sent back.
    • Customer service will provide the RMA and return instructions, including the return address and any freight preparation requirements.
    • Return item per RMA instructions and provide tracking info.
    • Refund or exchange processed within 3 days upon return receipt.
  • Refund Processing Times:
    • Credit card: 7-14 business days.
    • PayPal: Up to 48 hours.
    • Note: All refunds are subject to a 3% processing fee to cover non-refundable transaction costs, regardless of whether the item has shipped.
  • Return Shipping Costs:
    • Customers are responsible for return shipping fees.
    • Shipping fees are non-refundable.
    • A 20% restocking fee applies.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

Warranty

Warranty

  • Warranty:
    • 12-month limited warranty covering all parts and defects.
    • 36-month structural warranty for vehicle lifts.
  • Warranty Coverage:
    • Covers cylinders, power units, motors, displays, and electronics.
    • Structural elements of the equipment.
    • Replacement parts provided at no charge with free shipping.
  • Warranty Terms & Conditions:
    • Claims must be made within the valid warranty period.
    • Warranty is non-transferable.
    • Customers may need to provide photos or videos for claim verification.
    • Katool warranty support is handled by Katool’s US based support team. Katool may require diagnostics, photos, or the return of a component for testing before a replacement is sent.
    • Pitstop Pro can assist with order details and follow ups, but we cannot override Katool’s warranty process.

For assistance, contact us at: support@pitstop-pro.com or call 470-208-2754.

★Reviews

Customer Reviews

Based on 9 reviews
67%
(6)
33%
(3)
0%
(0)
0%
(0)
0%
(0)
J
Joshua
Excellent product

Product was packaged well. Went together smoothly. Looks great!!

User picture
T
Tony Rice
Great!

For the price, you honestly cannot beat it. Functions exactly as it should. Fits perfect in my bay. Now I can get some side work done. Handles a 2002 Chevy 2500 crew cab with a 6.6 no problem. Arms bend a bit with more weight but it’s to be expected with telescoping arms. No complaints. Instructions give you all you need to know for install, if you can’t figure it out maybe call someone who knows or read up on it. Build quality is good, price is good, lift capacity seems to be close to what is advertised. Was easy to install, squared up with a laser level and spaced accordingly (110.25” to inside of each post I believe). I’m happy with it. It should be paid back off in about a month. The concrete anchors it comes with, they seem to be ok. I got 10 regular wedge anchors (3/4”) from hardware store. Supposedly the pin drive anchors it come with are a good option. I would highly recommend getting name brand concrete anchors either way. Thanks to KATool for the quick delivery and answering my questions with one phone call.

User picture User picture User picture User picture
A
A.SW. Hinds III
Best Lift EVER ! ! !

Absolutely must have the 2 post/swingarm design to allow work on suspension, tires, wheels etc ! ! !

User picture
F
Francis Uriah
Katool lift

Amazing lift . Easy to install fast shipping a works dam good can’t complain one bit . Would recommend. 1000 times . Could use better instructions but easy to figure out .

User picture
123